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March 2024 by Mark Perron
It was a very nice experience
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February 2024 by Rick Mills
Professional service by Sylvia G. Advisor was all ready at appointed time and had previous year's return all ready for comparison. Our documents were entered quickly and both federal and state returns completed efficiently. Very pleased with the service!
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February 2024 by Patricia Gove
We had our taxes done by Henry. He was very professional and answered all of our questions. He also did not make us feel rushed which was very important. Overall it was a good experience and we will be going back next year.
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February 2024 by Lenny Pinettè
Ms. Sylvia is MAGNIFIQUÈ !
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January 2024 by Rob Provencher
Great staff
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April 2023 by Mark Dutra
Pricing for service is simply too high. Especially for multi decade customers. Stop gouging.
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February 2023 by Billie Castaldo
For many years, my husband and I have gone to this H&R Block. Last night we had the displeasure of dealing with Henry. This poor man needs to retire, SERIOUSLY. They were running late. We understand, things happen. He greeted us by just staring at us with his hands on his hips. After HE was late. Clearly we got Henry on a bad day. Are they understaffed? Over worked? Probably. With his hands on his hips and his scowling face and said, "So, are we gonna do this or what?". I was shocked at his entire stance and CLEAR attitude, but i said "Yes sir, let's do this." I will say, the young ladies behind the desk were very sweet and apologized for the wait. I assured them we were fine and it was no big deal. We followed Henry. Once we got into his cubicle he seemed very annoyed, and his attitude only worsened. Cutting me off when I tried to speak, and kept repeating the same sentence about deductions over and over, like I was a child that he was arguing with. Instead of a 48 year old woman that was simply looking for an explanation and understanding. My husband then told him we didn't like his attitude and I told him to have a nice day, and we walked out. This all happened in a 2 minute time span. Needless to say, I'm ALL SET WITH H&R Block forever. Never again. There are too many other options nowadays. I'm sure they will gladly take our $. HENRY.... RETIRE YOU GRUMPY OLD F***!
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July 2022 by Brett LeClair
Id give negative if I could. I've been going to them for some years now and this past year my preparer was Sylvia Grondin. She was fune to do my taxes and upsell me,, but then I got a letter..Sylvia refuses to honor the worry free guarantee that I paid for, you drop off any letters you get and don't have to worry about it. That does not happen. Sylvia geondin did not honor it one second. she told me to do the footwork and then get back to them about it find out what it's for find out what it's about and all this stuff. I thought that was their job and part of the worry-free guarantee right? Not honored one bit terrible terrible place in Sanford Maine. I'm pretty sure that's theft by deception.
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April 2022 by Russ
Because we just used it to get it done before deadline it cost way to much then going to a CPAs office plus I really don't feel like we got the max back
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March 2022 by Kathleen Kotz
Shelia knows her job extremely well. She is an assist to this company. Already have my appointment for next year. I also have recommended her a new clinic.
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March 2022 by Virginia Ring
Sylvia answered and explained all my questions to help me understand my taxes process.
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March 2022 by Lois Vermette
for the person that done my filing her was very knowledgeable
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August 2021 by Vincent Nelson
They were very patient with me despite filing 3 years of tax returns and multiple 1099's from trading i enjoyed my service and felt taken care of as an individual
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April 2021 by Mike Gallo
Sylvia is great to work with and has been our tax preparer for the past 8 years.. Personable, knowledgeable, and professional ...
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April 2021 by Anne Bragg
Sylvia is always helpful, knowledgeable and kind.