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October 2023 by diana tomasello
Have been using the climate controlled storage unit since September 2022 and I highly recommend this facility. Safe, clean and easy to access. Talked with Tilly today on her 2nd day to change my form of payment and was impressed with her efficiency and friendliness. Her predecessor, Danielle, was also a good representative for the business.
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October 2023 by Curtis Oliver
The staff were great, even with a few password glitches. I would recommend them to anyone that has storage needs
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August 2023 by Mike Holland
Recently helped my Grandmother with her moving process down here in Springvale. Danielle, was very sweet and very helpful. She answered every question, we had about us storing with SSS. I recommend this to everyone in need of storage, this is why I'm rating her 5 stars. She also has Grandma's 5 star approval as well. Thank you Miss Danielle!!!
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July 2023 by Kelsey
The storage unit was not accessible to me even after I was a week into my rental term because the management made no effort to make sure it would be. Apparently, if you pay online, the code sent to you is useless. The owners are aware of this and aware when a storage unit has been rented online but take no initative to contact the renter and give them the correct code. It was a huge inconvenience that stalled my move at a personal cost. There was no attempt to reconcile or even an apology from the company.When I finally got access to my storage unit, it was clearly not cleaned prior to my arrival despite me not even being able to access my storage unit until nearly 10 days after the rental agreement started. The facility has a rule of no smoking but it usually smells like cigarettes in the common halls.Morever, I have never been able to find the owner. When I tried to reach them in person at the unit before 5, the office was closed early with no notice.If it wasnt so difficult to move all of my stuff I need stored, I would not have stayed with this company.
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June 2023 by sarah howard
The Employee Danielle was very kind and had a detailed answer to every question I had. Respectful, knowledgeable about the company, professional, and very approachable exp being the 3rd or 4th storage facility I called about rarest and information. I appreciate her response to my million and one questions. Thank You
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June 2023 by Liana Marie
Nice, clean, great location. The manager, Danielle, is very friendly and got me a great deal on a decent size unit!
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June 2023 by Brittany Bailey
Danielle was very knowledgeable, very friendly staff, great security and facilities! Highly recommend!
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June 2023 by Maggie Bridges
Danielle is an exceptional employee, and is so helpful and knowledgeable!
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August 2022 by Midnight Rides (Midnight)
Not impressed, I have a unit here. I'm up to date on my payments, they put a lock on my unit and are now telling me "oh sorry, we forgot to take the lock off" it's been 3 weeks... I'm not impressed.
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April 2022 by Karen Carroll
Katie is awesome! So helpful and always happy to help me figure out my storage needs and accommodate my many requests.The units at Springvale Safe Storage are clean and easy to access. I'm very happy! Thank you Katie!!
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June 2021 by Dana Voisine
it's at. Have a storage unit... it's a bit pricey, but sometimes we need a unit... and this place was easy to work with.
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December 2020 by Dan Milligan
Would be better if it had a decent website that worked better
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June 2020 by Jeanne Mace
So far so good. Stuff and safe and rodent free!
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February 2020 by Matt
Friendly Staff
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February 2020 by Ed Small
Easy convenient location but e pay hard to find someone at location to pay