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December 2023 by Samuel Ford
Booked a last minute room and we were very well accommodated by the staff at this location. They were all very friendly and paid attention to all our needs and requests. The inside of the hotel is very nice, The room was well kept and spacious for my family of four, as was the bathroom. The only issue was we arrived late and parking was jam packed and we had to park our car a little away but the parking lot was well lit. no complaints here and would definitely recommend it!
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December 2023 by Jennifer Rose
I stayed here because I wanted to use a pool. The pool was under construction. They tested the fire alarms in the middle of a zoom court session and wouldn’t let me go back into the building. If they were nice or gave me a partial refund I would have been more understanding but the hotel staff was not nice and they were going into all the hotel rooms to check peoples rooms during the fire alarm test.
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December 2023 by Feather
⭐BEST hotel in Scarborough⭐Special thanks to the kind, helpful staff that was always there for me! I arrived for a family funeral after a difficult couple weeks abroad plus a long night of flights and a bus trip, and they made an exception for an early check in! So grateful*I got a spacious 1st floor king suite for 4 nights....the price is super affordable considering it is one of the cleanest hotels I've ever been to, big soft cozy bed, quiet, everything in the room worked and was clean, the breakfast was perfect, and the location is safe for a single woman! I slept like a log and recharged fully* Wish I could've stayed longer?
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December 2023 by Isidore K.
Very dishonest hotel staff and management. Prior to making our reservation we called to find out the distance between the hotel and our work site. We were told it would be a 20-minute drive. Once we arrived at the hotel at noon, we paid for the two rooms. Immediately after running my credit card, the front desk employee told us our work location was actually 90 minutes away. We told him that was much too far to drive back and forth each day. His response was "I don't think it is that far to drive to work." I asked for my money back but he said "the policy is that once the card has been run there are no refunds." We asked to talk with a manager but were told they had no manager. I asked if he could give us the number of the owners. He said no but then called them. He spoke to them but would not put me on the phone. We left within 15 minutes of paying and of course no refund.
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December 2023 by Sean Collins
Staff is very professional, helpful, and kind. Amit at the front desk solved my booking mistake quickly and with a smile. Give that man a raise! Everyone I interacted with was friendly and knowledgeable, the room was clean, smelled great and the beds and pillows are wonderful. This is one of the better hotels in the area and I will definitely be staying here again. Thank you Amit and staff!
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December 2023 by Sarah Morasse
Great place to stay and great location! The rooms are clean, newly renovated, smells good and the staff is really nice. They gave us everything we needed for an amazing weekend!
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November 2023 by SimranSanju Kadam
Comfort Suites and Inn is a truly exceptional hotel that exceeded my expectations in every way.The rooms are spacious, impeccably clean, and beautifully designed. The attention to detail in ensuring guest comfort is evident, from the plush bedding to the well-thought-out amenities. I especially appreciated the in-room coffee maker and the complimentary Wi-Fi, which made my stay even more convenient.The hotel's location is superb, offering easy access to various local attractions, restaurants, and shopping and from my work place.Moreover, the staff deserves high praise for their exceptional customer service. They were always ready to assist with a smile, offering recommendations and making sure all my needs were met. Their dedication to ensuring a pleasant stay is truly commendable.
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November 2023 by Donald Anderson
Great location, Clean Rooms, I am Staying in King size room 213, a beautiful view out looking to woods. Staff is very cooperative. As it is on US Route 1 we are near by to all big beaches, airport, Walmart, all nice restaurants. They have free parking, indoor swimming pool. work out room and comfortable pillows. Breakfast is outstanding and filling. Great value for money.Food & drinks: Great
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November 2023 by Jonathan Flores
All sorts of "don't stay here" warnings in this review. Upon arrival everything seemed fine. The gentlemen who checked us in was kind and helpful. When we made it to our room, we were instantly hit with the smell of cigarette smoke as we opened the door. Back down to the lobby. Another gentleman was down there, that was less helpful and just kept calling for the original man who helped me. He switched out the room and let me check it out first. It still had a slight smoke/musty smell, but I figured this was going to be the case with most of the rooms. Once we moved our things in that room, we noticed what seemed to be either dog food or beads in the corners of the room. When we would move the pillows/blankets, you could smell that musty odor coming for it. We then noticed the mold in the picture frames in the bathroom (pictured) as well as the dead spider that was hanging on its web above the shower. Later that evening we looked up to see that the smoke alarm was covered with a bag, my guess to prevent it from going off while folks smoked.Overall, just avoid it and find somewhere else to go.
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November 2023 by C.C. Clingan
The rooms are spacious and clean, beds are comfy as well. The staff is friendly and helped us with directions and other enquiries. There are lots of places to see around the area. We enjoyed our 2 night-stay here.
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November 2023 by Deb Piawlock
Their staff was very friendly, and helpful. My room was clean. Amitt the day manager was very friendly, plenty of parking, I would come here again. Thank you very much.Rooms: The shower was awesome, ac worked well and the cable on tvWalkability: Gas and food restaurants near by
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November 2023 by sadie straka
Rooms were clean and comfortable. Breakfast is from 6.30 to 9 am but they are stingy with the food. They started running out of breakfast foods by 8.15 am. They put out minimal amount & there is no attendant when food runs out.Although check out is at 11 am, housekeeping starts knocking on the door repeatedly by 10 am every 10 minutes.Hotel smells like curry but don't expect any Indian food. ;-)
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November 2023 by Ingrid Ramlakhan
This hotel should be rated a motel. It is not a 2 star. Definitely a 1 star at best. As reported by others the hotel reeked of smoke, needs a paint job and floor was sticky. I was afraid to shower and walk barefoot. Breakfast was terrible. Coffee had a weird taste and came in a machine that was likely not clean. Bread smelled moldy, and hash browns were raw. Choice hotel chain oversight need to invest in upgrading the hotel. They support staff looked sad. I feel they were just doing a job, not caring as needed for a customer service job. Maybe they know they will get a bad review.
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November 2023 by BINDUSAI kodali
I had a fantastic stay at Comfort Inn & Suites. The rooms were clean and comfortable, providing a relaxing environment. The staff was exceptionally friendly and accommodating, always ready to assist with a smile. The complimentary breakfast offered a great selection, and the amenities, including the fitness center and swimming pool, added to the overall experience. I would highly recommend Comfort Inn & Suites for a pleasant and enjoyable stay.
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November 2023 by Jennifer Strickland
My family and I had a wonderful experience. We flew to Maine for a wedding. The location was perfect, as the venue was less than ten minutes away. Everything was so close, ex:mall/shopping/restaurants. The staff was friendly and accommodating! I would recommend this place to stay if you’re visiting this area!Thank you!!
