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January 2024 by Kimberly Waite
Had an appointment for 0900 hrs or 9:00am. Arrived a little bit late and would have been willing to hang around if someone else was given my spot. After standing around with no one in the booth I just assumed they had gone for a break as it got to be 0930 hrs I finally asked one of the walmart workers if anyone from Jackson Hewitt was here, thier reply was not yet. I'm not pleased. The least that could have been done was a call to reschedule or to offer me somewhere go.
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April 2023 by Karl Nichols
I was in and out in about 35 minutes. Dan from the Portland ME office was highly professional and answered all questions. I hate taxes like most people. But this visit was a breeze. I’ll be there again next year!
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March 2023 by Nathan Cote
Really enjoyed my experience with Jackson Hewitt they was able to help me upload my tax forms so we could file them I got it back basically 21 days to the day I filed but never got the where's my refund tracker from them after I got a text the day after I got them on how to track them bit overall great experience
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April 2021 by Lue Chevarie
Miss.Jean went above and beyond for us.She explained everything so we understood she even helped us use a coupon for 100.00 off I was texted on my phone.She made our taxes painless and even made us laugh.What a wonderful experience
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March 2021 by Vonnie Purington
I dropped it off and I was called within a few hours to pick it up... very impressed
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March 2021 by Michael Scott
Ms.Dean and Cynthia helped me out very kindly with professionalism. I also like that I could just drop off my taxes so I could suit my busy schedule.
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February 2020 by Terry Oberkfell
Great job, great people
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December 2016 by Shawn T.
This place is a complete scam. They promise you and advance refund of up to 1300. Little do they tell you until filing you get from 200-400 at filing and up to 750 when u provide your w2. This does not add up. They tell you you will get your money within an hour, not true. It could be days... they are unprofessional, they do not seem certified at all, and they are I'll equipped to answer any real questions you have. The contact # for customer service is a national line that just leaves you on hold. No one answers local office numbers. Complete scam, don't ever use this service. Not worth your time
