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October 2023 by Christos
This is without doubt the best dealership, sales, service, parts and admin team in the automotive sector,Always professional, courteous, accommodating and customer service oriented.We purchase, trade in and service our Land Rovers here and wouldn’t think of going anywhere else.Mikhail, Lisa, Joel and the entire team always put the customer first…,We’re continuously impressed with how thoughtful everyone is, and how we’re always treated as if we’re family,,,,.The holistic environment from decor to selection, pre purchase to final sales and post purchase to administration, parts and service are simply awesome.Compliments to Mikhail, Lisa, Joel and the entire team — you make purchasing and servicing our two Land Rovers a thoroughly easy and enjoyable experience.Christos
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October 2022 by Deanna L.
I purchased a land rover defender with the amount that you spend on a vehicle. I feel like your expectations are very high anytime you get your vehicle serviced. Ione, high, end, Cadillac and BMWs, and by far over the last 30 years my experience here has been hands down a 10 out of ! Not only did they meet my expectations of quality service that you can trust the exceeded them. I am in the business of insurance claims and see a lot of things going wrong. I feel that the most important part is that not only do they walk you through each step of the way, but they make sure that everything is perfect and when I say perfect, I mean perfect!! Brian is amazing also specifically because of his knowledge that he has on these vehicles he does not just take your keys and let you know when it's finished. He educate you so that you can make informed decisions where every dollar counts and safety matters. the manager there is by far the best I've seen in the business I want to thank everybody for all the care and attention to detail that they have given me since I've become a client!! You won't be disappointed in trusting the best in the state ! Thank you!!
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July 2022 by Andrew Clauer
Recently purchased my second Land Rover from this dealership - and had the pleasure of being able to work with Misch again. A truly great, professional and helpful experience. The dealership overall (service, sales, business management, etc) sets the gold standard for what a car buying experience should be - and Misch is absolutely awesome to work with. Extremely good communication - before, during and after the sale. Seriously great experience (again).
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March 2022 by Caitlin Johnson
I can’t even express how thankful I am for the amazing customer service I have received. A giant thank you to Mikhail who made my experience 5 stars, without a doubt. I am in LOVE with my F-pace, and the experience I had getting it.
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January 2022 by Michelle Glass
We recommend Jaguar Scarborough to anyone looking to purchase a vehicle. All of the staff are easy to work with, very friendly, and knowledgeable. We left feeling like we made long-term connections and will definitely return for any vehicle service needs as well as when it’s time to look for our next purchase.
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October 2021 by Andrew J.
I had to bring my vehicle here for a new key fob and to get the key programmed. After spending over $500 they said I was all set, as I walked around the car I noticed a flat tire so I mentioned it to them since the paperwork said they did an all points inspection. They brought a back in filled up the tire and brought it back to me saying the tire is fine. Their paperwork also said that I need a new tie rod but they were scheduling 3 weeks out, so I drove immediately to my local mechanic ( who charges about $120 dollars an hour less for maintenance) and we noticed that the tire was flat again ?! He found a nail and a cracked rim. This should have been found at the dealership, also the tire was fine up until I brought it to this dealership, I also started getting multiple warning lights (suspension, engine,etc) car would start intermittently. At that point I went out and bought a new Subaru being afraid to bring it back to the Land Rover dealership in Scarborough because of a lack of confidence in them and the outrageous service price per hour. I will say that the ladies behind the desk were friendly. I do not recommend service at Land Rover in Scarborough.
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July 2021 by John JohnM
The entire staff could not be more helpful...Easiest car purchase I have ever made!
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May 2021 by Jessica Raiche
Had a great experience with Jordan! I highly recommend working with him! Very knowledgeable and patient! Also, Debbie in finance was able to get me an amazing rate!
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April 2021 by maleah m
a very positive and friendly experience
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March 2021 by Crystal Chase
The staff and service team are exceptional!
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December 2020 by Bryan Branciforte
Absolutely the best car buying experience ever. Zero pressure, no games . Gave me a fair price on my trade in and a great price on the defender. Zero hidden fees, everything went quick and smoothly. Real five star support and service . Can not recommend enough.
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November 2020 by Bob Taylor
As has been always the case, my experience from making the appointment to having the car delivered back to me was exceptional. The staff treats me as a friend more than a customer and the work is always done expertly and completed by the time promised. In addition the vehicle is returned freshly washed and vacuumed...a much appreciated addition to the service. I would not be able to recommend more highly the experience at this service department.
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October 2020 by Lauren Dyer
I am beyond impressed and thrilled with my recent experience buying my first Range Rover Sport from Jaguar & Land Rover Scarborough. I have to say, my expectations were exceeded—I owe all of my gratitude to Mikhail (Misch) Blackman—the most professional, genuine, supportive, and knowledgeable Consultant I have ever worked with. Yes, ever. From my initial visit to the dealership months before my purchase (where I was hoping to get a feel for what the best model would be for me
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October 2020 by SM P.
I recently acquired a Range Rover Velar from Land Rover Scarborough, and was assisted by Jordan Velar and there aren't enough nice words to say about this sales experience. I started buying Land Rovers about twenty years ago because of the company's no-hassle sales approach, and straight-forward communication. Well, Jordan surpassed any stellar experiences I've had in the past. Curious, thoughtful and professional, Jordan assisted me in every facet of the sale, all while reassuring me that all was well. Why did he need to do that? Well, he didn't. But he went above and beyond to meet my very unique needs. One, it's COVID and I was traveling with a child with underlying health conditions, and Jordan made so many professional accommodations to make us feel safely distanced. Next, I was driving to Cape Cod with a car packed for the week when a coil spring broke in my LR2. Within two hours, I'd test driven the new car I wanted, gotten a quote from service for my trade-in, had my sales paperwork prepared and transferred a week's worth of vacation prep from one vehicle to another. The entire process was streamlined and unbeatable. I haven't gone to a dealer other than Scarborough Land Rover for fifteen years, and Jordan has cemented that commitment for a lifetime.
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August 2020 by Greg B.
One of the best car buying experiences ever. Mikhail top notch sales consultant stayed on top of the process. Navigating new world problems to get our new Range Rover delivered.