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January 2024 by Ginger Joe
I know, it's just a big box hardware store, why does it need a review, one of 5 stars for that matter? Cause the people who work here are great. That's why.
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January 2024 by Mike Butt
Got everything I needed for Christmas.
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January 2024 by User Name
Lowe's is the only way
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January 2024 by Bruce
I tried to call and order doors I am looking at on line but I just want the person to make the sales order up so I can have the customer call and pay the order # and have it delivered (I'm 40 miles away) so this saves me a day of running down ,hand picking items so the customer can call and pay just to wait for delivery anyway.They couldn't do it. ?I tried to explain how cause I know they can without getting up. But the person lost the sale for them. I don't blame Lowes I can't get good help either.Zip called Home Depot
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January 2024 by Robert Sutton
We went to purchase flooring for a whole house remodel from Scarborough Lowe's (we drove 35 mi, when we could have went 15 minutes..bad choice). They completed the for a measurement...had to be done twice because of clerical error...two weeks behind....then after more than a week, we drove to the store again (trip number 3) to check on status. They struggled to find anything but when they did; it was incomplete. .I had to walk away. My wife made two more visits to try to get this project thru; both times, she was told "I'll call tonight"... didn't happen, even after voicing" this is our last attempt". The salesman's lack of concern, or efforts, has cost you a customer.
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December 2023 by Bryan Lopez
Love this place
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November 2023 by Frankie Lyon
Major shoutout to Ben and Lee in flooring, these dudes are the EXACT reason I come into Lowe’s. They taught me so much and steered me in exactly the right direction for my latest DIY job. Also hilarious and great energy. 10/10 job.
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November 2023 by Jim P
Love Lowes..its like a candy store..except you can't eat anything that isn't near the checkout registers. Well you could ..but it'd probably be bad.
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September 2023 by Douglas Hersom
As a former contractor an avid DIYer I can't tell you how often I'm in a home improvement or hardware store. As such I stopped by Lowe's in Portland today off of Brighton avenue and got to tell you pretty disappointed. Walked into the paint department went up and down every aisle couldn't find the stain that I wanted or needed at least not in pints.. The associate Manning the paint department watch me walk up and down each aisle at least twice searching, then I stood there and waited.. and waited and waited but apparently his conversation with a pretty young woman was far more important than helping a customer..They literally sat there shooting the bull about houses and displays and every other thing under the sun while I scratched my head wondering if that's all that they had to offer for staying.. after about 10 minutes I decided to leave I thanked him for his help on the way out and headed over to home Depot.. they really aren't much better but at least I know where they keep the stain ?
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September 2023 by Andrea Bolduc
Not very easy to find a associate unless you go to cust. Serv desk and then they all looked annoyed when I asked a question.. otherwise very easy to shop the store
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August 2023 by Michelle Y.
This review is based solely on the delivery of an appliance that came from their warehouse in Massachusetts which Lowes subcontracts out to a business down there called XTD. XTD is an unprofessional, unpleasant, rude, disrespectful business. They failed to deliver it the 1st time because they didn't want to take the doors off the refrigerator in order to get it inside & they drove off while I was trying to call Lowes to figure out why they couldn't do that. Never got thru to anyone until the next day. Manager said they should absolutely have taken the doors off so now a week later on the rescheduled date, they didn't show up at all!! All day trying to call both Lowes & the delivery business- 6 hours - nobody called me back at all. That was 2 days of work I took off for non delivery. No way was I going to reschedule with a scam of a company. I ended up getting a refund & going with a local appliance company who does their own deliveries and service if needed. And the have the same prices!
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July 2023 by terry wasti
Dropped $2300 on a new washer/dryer combo and then have to deal with the rudest clerk. I will never go to this lowes again!!!!
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July 2023 by Dave Norman
Couldn't find anyone to take my order, no menus in sight. Left hungrier and angrier than I arrived. But I got a sheet of plywood and some insulation while I was there so not a total loss.
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July 2023 by John Tarantino
I like Lowe's but this location could use employees that want to help customers. I had an employee I asked to help me find a part, and his go to answer was to "look it up myself". I asked if he could check Lowe's telxon or company PC and he said " I don't have one on me. "Just look at your phone". I'm not saying all employees at this location are all this way. But I seem to have the same luck when going to this location. The Windham store has always been great.
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July 2023 by Jennifer Terison
I got the money together, and lined up a truck to go purchase the advertised Efficiency Maine 50g heat pump water heater, and use the instant in store rebate, just days before the deadline. Once there, we just couldn't find the "1" remaining they showed in stock at the Portland store. When the busy associate called for backup, the manager left his meal break to come help. He looked in several places again, and then called the Scarborough store to see if they still had one, AND if they knew where it was. They did, so we went straight there, and I got the break I've been needing! Now to get it installed...
