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“One of the better USPS I’ve been delivered and picked up from. Everyone is kind and fast. Major con is that they require you to carry 12 loading straps AND A LOCK. My broker/dispatch only made it clear that I needed straps. Had a minor issue with that but everyone being so nice made up for USPS stupid rules. Literally only used 2 straps.”
“The front desk team here are always polite and super helpful. The lobby could use modernizing but Ill take good old fashioned customer service over shiny lobby any day. Thank you,”
8:30AM - 5:30PM
400 Congress St Ste 9998, Portland
Post Offices
“I just got off of the phone with Brett (forgive me if spelling is wrong) and he was incredibly helpful in assisting me in finding a lost package. Thank you Brett for all of your help!”
“I received great service at this branch location on 12/11/23 at about 3 pm. As expected, the line was long with many people like me sending holiday packages. The two women working the counter were friendly, knowledgeable, and efficient, and the line moved along as expected two weeks before Christmas. Thank you, ladies!”
“Staff were very busy handling passports for a large family when a customer in line became overly impatient and confrontational. Staff handled the situation professionally”
“Have never had an issue. Postmen are all kind and walk our mail to the box on the house. Have gone into the post office a few times and people are always kind. Never too long of a line, but some of that may be the luck of time times I go in. I suspect they have normal rush times at the holidays. Conveniently located.”
8:30AM - 4:30PM
2 Cascade Rd Ste 8, Old Orchard Beach
Post Offices
“I've been visiting this post office for 9 years now and it's always been a pleasant experience. Mailing out parcels is a breeze and the clerks are always helpful in determining the best rates and shipping speed for my needs. I love the friendly atmosphere and how the employees remember and greet me each time I visit. A great post office overall!!!”
“It's a small town post office in Maine. It delivers the mail 99% of the time. Make sure you give yourself extra time if you're visiting the office. They run on a shoe string budget—like most government organizations—so odds are they only have a person or two manning the counter.Some of these reviews suggest the Gorham Post Office is throwing bricks through windows. In reality, they'll leave it on your doorstep if you're willing to pay the postage.”
“The line was loooong today and I was very tired but Vance was the epitome of customer service. He explained everything clearly and was super kind and helpful. And super efficient!”
8:30AM - 5PM
622 Congress St Ste 9998, Portland
Post Offices
“The current postmaster (9/17) is one of the kindest, most helpful postpeople I have ever encountered. Every time I am there, he is helping someone way beyond the call of duty. He is patient, pleasant and non-judgmental. He has a positive attitude and maintains a calm and even disposition. I think he is a true mensch, a humanitarian and it is a pleasure to use this branch post office. I always smile when it's time to leave.”
“I had an issue with an overnight package. The personalized care by the facility supervisor Matt, was exceptional in communicating with me and in a very timely matter. Support your Postal Service!”
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“I went to South Portland and then Portland post offices and they were terrible. I took a chance and swung in to the Scarborough post office and was blown away by the positive staff and the wonderful service. I'll be mailing all my stuff out of Scarborough from now on.”