-
June 2023 by MELINDA PEREZ
The staff at Parker's is efficient, takes the time to listen to the customer's needs, and offers prompt service. I give them five stars for their incredible customer service and their efficiency with scheduling to get the boats in/out of the water, making the customer experience more enjoyable. They take the weight off the boat owner, they get the job done, and customers are always happy. Their inventory is amazing, from paddle boards, kayaks, boats,storage, service, and even the amazing Floe Dock Systems! They bring high-quality products, experience, and dependability to this beautiful Maine area and beyond!
-
June 2023 by Steve A
Terrible experience Jill the owner of Parker’s boat house is rude and insulting toward her customers. She talks down to you I dropped my boat off in October for storage and to have my engine looked at I called in November to see if they found the problem. She said the boat is away for the winter . We will look at in in the spring. I was scheduled to get my boat on A Friday I called the Friday before to check in f they found the problem she said they will not look at the boat until Wednesday. She Said call me back when I called back on Thursday she insulted me saying I call a lot and I am aggravating her she said she would have the mechanic call me back she will not talk to me .anymore Mechanic called said he would trouble shoot the problem on my dime did not fix it and Jill charged me a 1000 dollars. Don’t walk away from Parker’s run .
-
June 2023 by Daniel Riley
Had inquired about buying a boat trailer late last fall to pick up a used 13' Boston Whaler I was buying down in New Jersey (the boat didn't have a trailer). Had a couple of email exchanges with a woman named "Jill". She said they had a 1,000 lb trailer in stock and she gave me a price that was about what I expected. In the meantime, the guy I was buying the boat from said he had a dealer friend nearby who could get me the same trailer for about $300 less. Decided to go that route so that I could save some money and not have to tow an empty trailer down from Acton. Picked up the trailer and boat in NJ without any issues. When I got back, I went into Parker's Boathouse to look for a pair of flushing muffs. A woman asked if she could help me find something, and I told her what I was looking for, which I found. I asked her if she was "Julie", but had meant to say Jill (I was tired and just forgot her name). She said, "her name was Jill, but close enough.", but I could tell she was offended. On the way out, she called me, "Mike", even though she knew my name was Dan. It was obvious from the way she called me Mike that it was intentional for not getting her name correct. Long story short, Jill was rude and being vindictive. That's okay, now they just have one less local potential customer to deal with. Would much rather drive down to Kittery and continue giving my business to Hamilton Marine.
-
June 2023 by David Rouse
Great place. I purchased my boat there.Also do Winter storage
-
April 2023 by Ronnie Springer
Parker has been servicing and storing my pontoon boat for about 15 years now. Great and dependable service! A few years back. I had carpeting removed and a vinyl deck installed. This involves removing everything on the boat down to the deck. When it was all done, I felt like I had a brand new boat! Can’t say enough about these folks there great I wish there was more than five stars to
-
September 2022 by Ben Dunham
Terrible place do not recommend bringing your boat or buying anything from here. Staff seems annoyed every time i have been in there not to mention they made me make a 12 point turn with my trailer despite the whole other side of the parking lot being open. Terrible customer service overpriced gear take your money to somewhere you will be appreciated like Weavers or lakes region down the street.
-
July 2022 by Joanie Beaulieu
We love our new boat we bought from Parker’s Boathouse. We had excellent service, they were very attentive to our needs. They went beyond and exceeded our boat buying expectations. The whole staff was wonderful.We are very satisfied with the Starcraft deck boat and love the way it maneuvers and planes so quickly.And from past experience we know they will do a great job maintaining and storing our boat for the winter.
-
August 2021 by Andrew Kelly
Great people and great service! Answered all my questions and steered me to the perfect boat for my family.
-
July 2021 by Roger Landry, Jr.
Last month my wife and I went to launch our boat on a Sunday morning, it has an inboard/outboard, and much to my surprise it had a sizable water leak through the transom, by the driveshaft that goes through the hull to the outdrive. I never got it off the trailer before noticing the leak, luckily for us. I figured the rubber bellows cracked, since it was original to our 18 year old boat. So we went up the street to Parker’s and told them our dilemma. Despite being busy, they told us to bring the boat in the following Sunday. They had it fixed by Thursday. Not a drop of water since. The price was reasonable and pretty much what I expected after researching the average cost of all the work they did. Between the fair price and squeezing us into their busy schedule during the busiest time of year for them, even though we weren’t regular customers, we highly recommend them. We lost less than two weeks of the boating season when we could have easily lost a month. We will be repeat customers for when the boat inevitably needs another repair or major maintenance work done again.
-
July 2021 by Andy Kelly
We just received our 2022 Starcraft SVX210. The crew at Parkers were incredible to work with. We are rookie boat owners Jill and Mark took the time to educate and guide us into the right boat and motor and answer all our questions. They explained which options would be valuable and useful for our family and fit into our budget. When delivery day came, they helped us pick out the right waterskis, life vests and various accessories to get us started. Brian walked us through the operation of the boat until we were comfortable. They launched the boat and delivered it right to our dock ! We couldn't be more pleased with exceptional service and look forward to working with them for years to come. Thank you !
-
June 2021 by John Medici
Just left there, great selection of boating accessories.They had all I was looking for and more.Very pleasant to deal with.Great customer service.
-
June 2021 by John Medici
Great selection and excellent customer service.
-
December 2020 by RJ Benedict
Really wanted to like these folks but (with the exception of Brian, who is excellent) they are continuously rude, cranky and seemingly inconvenienced by the simplest of questions or requests. Go elsewhere.
-
August 2020 by K A Borst
Buy local, right?! I'd sooner wait for something to arrive from an off-shore company than buy here. Every time I have called or visited this business, they treat me like the don't have time, don't care, are bothered, feel annoyed, etc., etc. Perhaps if you know what you want, look around the store without speaking to anyone, and checkout with a nod you may find the experience acceptable. In a global market, people make the difference in a sale. I see another reviewer says "they treat you like family". I won't let my family nor anyone else treat me like this. If convenience is your only criteria ... go for it! Even in a pinch, we have and will drive/buy elsewhere for what we need.
-
August 2020 by John Husson
The owner (Mark) of this business is the rudest most unprofessional person I’ve met since we have been coming to Maine. I would not recommend wasting your time or money at Parker’s. Do yourself a favor and contact one of the other boat storage facilities in Shapleigh.
