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January 2024 by Kirk and Cindy Casterline
Have not at this point had to have any service done. So, the only thing I can comment on is the sales part. I hope that the service area of this dealership is as good as their sales department.
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January 2024 by Dale Emery
Very polite and they don't pressure you to buy a vehicle,like a lot of the other dealers around. Sale person ask what we were looking for in a vehicle and he found what we were looking for.
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January 2024 by Janelle Berard
I absolutely love Cold Brook. All of the staff are very friendly and helpful. I have never had a bad experience with this company. I don't think I will ever go anywhere but Cold Brook to purchase a car and my vehicle service needs.
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January 2024 by David Dufour
Bought our 3rd Mitsubishi today. As always very happy with Cold Brook Mitsubishi. They are great to deal with!
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January 2024 by Aileen Jacques
Bought a used Jeep I saw on the website. Couldn’t take it right away cause they were getting some parts cause it hadn’t been to the garage yet. 2 weeks later I got the Jeep but it still need a part. Got it home to find a loose piece. Called said they’d fix it. Battery on remote died so went to use spare and the keys done work at all. 1 st drive in the snow I nearly ended in a ditch because the all weather tires they said were on it were summer tires. Show up fir service and told them about tires only to be told they’d get me a price to get tires put on it. I’ve been patient right up til the snow storm near accident.
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December 2023 by Jenna Leighton
Cold Brook delivered my car to help with my busy week! Which they normally do anyways BUT I’m so far away and they STILL worked with me so I didn’t have to disrupt my work schedule. That helped me so much! They were so patient with me when I wasn’t 100% sure with the financial part. Amazing people/business! They absolutely go above and beyond for their customers!
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November 2023 by Anthony Avery
Honestly the best and only place I would ever recommend to buy a vehicle from, they listen very good to you about what your looking for and give you options to choose from, hands down if there was an option to rate higher than 5 stars would. Thank you Dave and Dan for working with me as much as you have
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November 2023 by Jazlyn Elliott
They are all super wonderful people and I am so glad I got to work with them. They really did the most for me and my family getting us into our very first NEW vehicle! I couldn't be more greatful!
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October 2023 by Chad Slimm
From what I experienced, I would have to say to keep up the great work. It was very welcoming and when I was greeted it was like they knew me already and I felt comfortable with them. I really enjoyed my time with Cold Brook. I have already told people to come down to check out vehicles. Thank you guys and girls for everything. I hope your day goes well and thank you again so much. I am so excited about my new car.
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October 2023 by Kristina Gailloux
The people at this dealership are super nice and treat you just like family. This is my 3rd Outlander that I have bought from them and they always make you feel welcome and comfortable when you are there! Absolutely perfect service!
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October 2023 by Haylea Patten
Amazing place! I get all services done on my car there. Great people, all the way around such a wonderful environment!
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September 2023 by Rebecca Withee
Sold a family member a lemon. She has had the car less than six months and already needed transmission work. They will promise you the moon, but after the sale customer service is a joke. You play phone tag, and argue semantics with all their employees, accomplishing nothing. She paid 2000.00 for the repairs that warranty should have covered, and the car is still not right. Now, she's out a car(her first new car), and she has to deal with the states attorney Generals office for the lemon law stuff. Avoid them, and save yourself the aggravation.
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August 2023 by Barbara Lambert
Very dissatisfied. Bought a 49,000 truck in April of 2023 was given one fob. At the time of sale i asked salesman for second fob and after checking with owner fob was supposedly ordered. After a month I called and it wasnt in yet. Called again still not in. Went in today ,4 months no fob. Salesman came up to me ,asked for fob, talked to owner.. . Owner came out, said we only got one fob. I said not my problem and he said we could split the cost.i said no talk about splitting cost. ,i was promised second fob. He went back to his office very aggitated and said i am the owner and we were not going to get fob. I said fine if thats the way you want to handle it ill just give you a bad review. I left, owner called on my way home and said if i apologize for threatning him with a bad review he would get my fob.Not likely, have a nice day and i hung up. I will not reccomend to anyone!!!!
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August 2023 by Erin Hodgkins
This is our 3rd vehicle we purchased from them...awesome service and Dave is amazing to work with...will continue to recommend them for any vehicle needs
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July 2023 by Chris Hatch
Just an awesome experience!! Dan and Jaret are all over it. Thanks Guys