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March 2023 by Lindsey Scovie
The friendliest bank around. The entire staff is so helpful and kind. Especially Ross & Cindy! Both will go out of their way to help you any way they can. We have business and personal accounts here. Can't recommend them enough!!
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August 2022 by Sumit D.
I am shocked they had no interest on a Million $ loan on this competitive market, where banks are fighting for new loans. Online customer rep said someone will contact you in 2 days. Really???? You think I will wait for 2 days with an accepted offer to wait for your rates??? Good luck with that! Don't waste your time here in my opinion.
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April 2022 by Peter E.
The bank burned thru 1 million dollars of a disbaled neighbors assets and left him homeless. Do not use this Bank for any Trust needs. They have no heart. Go to "Justice for Jay" on Facebook to get the whole story.
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December 2021 by Michael G 3
Worst bank ever. they will nickel and dime you
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September 2021 by Bearly NE
Service here very bad
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February 2021 by Eugene Leighton
Wonderful people you have there
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December 2020 by Ashley R.
Currently dealing with buyers of my house who are using Bangor Savings Bank as their lender. The lender changed their preapproval loan which was a conventional in our sales agreement to a rural development loan but did not communicate that to ANYONE. This loan then required a water test which went 2 weeks without getting because the real estate agents had no idea they had changed. This bank has zero urgency to anyone's needs or concerns on how their lack of communication effects others. I would not go through them for a mortgage loan.
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August 2020 by Tom P.
I wait on hold for more than 30 minutes, My telephone calls are not returned. We matter more should be their mantra.
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September 2019 by Patrick D.
Started off well. ATM almost always spits my check deposits out. I have 800 credit and their credit card just notified me of a new 20% interest rate. Armored car parked on the crosswalk, blocking the exit of the ATM. When I honked and gestured for him to back up he got on his loudspeaker and threatened to have me arrested. Had 3 charges on my card that were not approved. They took the side of the vendor and refused to credit the $300. The turnover in their small business payroll dept. has created problems. The ATM on Marginal Way is accessible by Prius sized cars only. I'm frustrated.
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May 2019 by Rachael Creisher
I had such a smooth, easy experience opening an account with them! Cynthia is so friendly and helpful. I was able to do all of the boring time consuming paperwork online before my appt and then simply walked in and signed a few papers to finalize. I was so impressed by how little time I had to actually spend. I highly recommend this bank and Cynthia is wonderful!
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March 2018 by mgiii g
Long wait times on the weekend to get a new card printed. Understaffed, you don't matter more and the debit card printer doesn't work . Very inconvenient
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January 2018 by Mike Condon
By far the best bank I have been to. Everyone is always friendly!
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February 2017 by Naomi Anderson
Welcoming environment, small yet spacious. Free ATM withdrawal. Ideal for most business accounts.
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January 2017 by Mark M
Friendly people, free business checking and free ATM withdrawals.
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December 2016 by Wogden 700
All banks should be this good
