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January 2024 by Diane V.
The furniture is garbage. We bought an expensive leather set. The seat cushions have flattened and the sides of the cushions split. We returned to the SouthPortland store and the sales person was very rude. I would give zero stars if I could.
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June 2023 by Ernie higgins
Very fair company. I had a chemical allergy problem with a new sofa. They did everything they could to fix the problem ( replacing sofa etc.). I would highly recommend this furniture company.
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May 2023 by James M.
This company (and the owner specifically) went above and beyond what most furniture companies would do to try to help me. I suffer from multiple chemical sensitivity (MCS). it's very difficult for me to find items that don't cause me an allergic reaction. While I ended up having to return 2 sofas,I was treated respectfully and kindly. Not only that but they didn't charge me a restocking fee ( which is in their contract)! I highly recommend this company for their integrity and customer service.
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March 2023 by Monique Niva
Love the quality that we get with them. Good service!
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February 2023 by paula gonya
Sales people helpful and informative. Very reasonable delivery fees.
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January 2023 by Barbara B.
Terrible products you spend over 1000 dollars per chair and they pill less than 6 months later and the company solution is to send you a pill shaver that's poor quality and poor customer service
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November 2022 by Katie
Lynn helped me today and she was very knowledgeable, honest about my design choices and questions, and took the time to help me find a solution within my budget and timeline.(I’ll update after delivery)
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November 2022 by Laurie O.
This is what a furniture store should be. We bought a $4000.00 couch from LAZYBOY Manchester N.H. It was a brand new Bennett sofa and chair. We picked it up and took it home on a flatbed. Put in house and couch was bending in the middle. We called store with no help, called LAZYBOY no response. I emailed every Lazyboy retailer in N.H. and Maine with only one response. It was from FX Marcotte Portland. His name was Mike Bonneau. This man did everything to get us a repair person talking to his rep, general manager and more. Emailing me so many times and I did not buy it there. He sent his repairman out (Keith) 28 years expierience looked at the piece and said it was put together improperly and the frame was even bent. Now it looks like the LAZYBOY Manchester will finally help. It took Mike helping us for months to finally get a positive result. I only shop at Jordans Furniture in Ma. but I wanted the LAZYBOY new Bennett set. Now I will only shop at FX Marcotte for any furniture needs. They will go above and beyond. Mike Bonneau is my furniture guy.
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September 2022 by Maureen Anderson
Very long wait times for furniture because of Covid. I am giving 1 star because they recommended Canadal furniture and we have had nothing but issues with the quality. They swear we are the only customers that have had an issue but research on the Web shows many others with similar issues. We are still hoping to get issues corrected but it is taking 2+ years. We purchased Living room, Dining, and kitchen furniture and the real issues are with the kitchen and Canadal.
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July 2022 by Jessica Acosta
Super helpful as well are searching for new furniture. They were patient with us and showed us how we can find the middle ground of what my husband and I are looking for.
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October 2021 by D E.
I went to the store looking to furnish an entire new household in Fayette Maine. I was immediately approached by a saleswoman directly at the door who asked me can I help you for which I responded " I'm here to look" You'll need me to come with you as you look and I need to show you how our store is laid out "we don't allow just browsing" I was so put off turned off that I turned around and left . Rude, pushy. I don't need that ....
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September 2021 by Daniel Doucette
Quality furniture and amazing personalized service. I worked with Lynn who is not only pleasant to work with she knows furniture and design...
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July 2021 by Matthieu Bédard
Nancy Menard is the best person to help you find the perfect furniture for your needs! Very knowledgeable and makes the experience effortless and pleasant
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March 2021 by donna lanctot
Looking for new couch and they have a wide selection to choose from .The staff is very helpful and pleasant.
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March 2021 by Walter Tarbox
Nice and well presented but overpriced for us. If we had the money we would. Buy there
