-
November 2023 by H.H. Browne
Spectacular shop! Everything is priced to sell. Clean and very well maintained. Personal service. A wonderful selection of products. Zero cheese:)
-
July 2023 by Marushka G.
I stopped by this shop with my friend who lives in Maine and got 2 beautiful pieces of art that I hung in my office. They are perfect and I'm so glad I got them. They have these works of art and have dates where they go down in price and you can wait and can't guarantee you will get the painting. If I lived closer I'd be there regularly. It's a great shop with wonderful things.
-
December 2022 by Heidi Nottonson
In addition to furnishings, this is a great place to find art work. There is a lot to choose from!
-
September 2022 by Joe Christopher
So fun. Great old and almost old things. Fun to track the dates and price drops. Have gotten some really nice furniture here.
-
July 2022 by Deb Gallagher
Great selection displayed attractively, sensible prices, and knowledgeable staff.
-
May 2022 by Erin Elizabeth
So many treasures to be found here!
-
March 2022 by Lauren Palazzo
When I look around, I see about a dozen items from Heirloom that have helped make our house feel like a home. Outstanding quality, great taste, and very fair prices have made this place a staple for our home decor needs. We've always been greeted with a friendly "hello"--not just by the owners but also by their two sweet pups. Michelle curates a wonderful collection of items and we can't say enough good things about our experience as regulars at Heirloom.
-
December 2021 by Eric Coleman
Great place to shop
-
October 2021 by Paul Best
I’ve written reviews for a few decades and have run my own business for over 20+ years, where customer service is obviously of paramount of importance. Fortunately and unfortunately, extremes in customer service drive reviews. This is one such experience that I will never forget! I’m writing this immediately after the incident. Buyer take note and beware.I’ve frequented this business for over a year. I have bought a few things and have enjoyed looking at the inventory. Should an item not sell by a particular date, the price is reduced. The reduction continues for a period of time until sold or the consigner picks up their item.Today (Saturday), while in the store, my fiancé found an item of interest that had reached its lowest price for over several weeks. My fiancé cordially asked the owner (Michelle Raymond) if she would take less on the price. Michelle clearly explained that the price was at its lowest price,. If the consigner did not pick up their item, the item would then be placed in the discount area at a price of 10% less the lowest ticket price. My fiancé asked when this would occur and Michelle said on Tuesday. My fiancé politely acknowledged this and she began to exit the store.Standing near the door of exit, my fiancé approached me and asked if I understood the policy. As we were discussing the policy, our conversation was abruptly interrupted, Michelle, charged at us with item in hand. With a feverish pace and angry tone, Michelle yelled at my fiancé, “You obviously need this more than I do,” and shoved the item at her chest and snapped the price tag from item. We were both shocked and speechless. My fiancé, was concerned for her safety with the aggressive, unprofessional, and loud actions of Michelle. As Michelle walked away, she yelled, “Never come back in my shop again.” We quietly exited, did not respond. Outside we gathered our thoughts and discussed the incident.Outside, we both agreed it was the most abusive retail experiences in both of our 50+ years old lives. We were threatened by Michelle’s unsolicited aggressive demeanor! We wondered if the business is suffering financially and the stress is getting the best of the owner. Time will tell. We can only pray she is just having a bad day.We felt is was necessary to contact the police and report this incident as we felt verbally and physically threatened.
-
October 2021 by Thank Yu
I’ve written reviews for a few decades and have run my own business for over 20+ years, where customer service is obviously of paramount of importance. Fortunately and unfortunately, extremes in customer service drive reviews. This is one such experience that I will never forget! I’m writing this immediately after the incident. Buyer take note and beware.
-
October 2021 by Paul Best
I’ve written reviews for a few decades and have run my own business for over 20+ years, where customer service is obviously of paramount of importance. Fortunately and unfortunately, extremes in customer service drive reviews. This is one such experience that I will never forget! I’m writing this immediately after the incident. Buyer take note and beware. I’ve frequented this business for over a year. I have bought a few things and have enjoyed looking at the inventory. Should an item not sell by a particular date, the price is reduced. The reduction continues for a period of time until sold or the consigner picks up their item. Today (Saturday), while in the store, my fiancé found an item of interest that had reached its lowest price for over several weeks. My fiancé cordially asked the owner (Michelle Raymond) if she would take less on the price. Michelle clearly explained that the price was at its lowest price. If the consigner did not pick up their item, the item would then be placed in the discount area at a price of 10% less the lowest ticket price. My fiancé asked when this would occur and the owner said on Tuesday. My fiancé politely acknowledged this and she began to exit the store. Standing near the door of exit, my fiancé approached me and asked if I understood the policy. As we were discussing the policy, our conversation was abruptly interrupted as Michelle charged at us with item in hand. With a feverish pace and angry tone, Michelle yelled at my fiancé, “You obviously need this more than I do,” and shoved the item at her chest and snapped the price tag from item. We were both shocked and speechless. My fiancé, was concerned for her safety with the aggressive, unprofessional, and loud actions of the owner. As Michelle walked away, she yelled, “Never come back in my shop again.” We quietly exited, did not respond. Outside we gathered our thoughts and discussed the incident. Outside, we both agreed it was the most abusive retail experiences in both of our 50+ years old lives. We were threatened by Michelle’s unsolicited aggressive demeanor! We wondered if the business is suffering financially and the stress is getting the best of Michelle. Time will tell. We can only pray she is just having a bad day. We felt is was necessary to contact the police and report this incident as we felt verbally and physically threatened.
-
March 2021 by Troy Andrews
Best selection of quality items. We have made many purchases there.
-
October 2020 by Rory Benjamin
Appallingly dismissive and arrogant staff. I brought in some items after my mother passed away, truly having no idea if they had any value. The woman behind the counter made a snide remark and suggested I dump the items at Goodwill. Shameful.
-
October 2020 by Joyce Anderson
Lovely items beautifully displayed.
-
August 2020 by Diann Coyne
I love to stop in this shop. So many treasures and great quality to be found here. It is always clean and very well organized. The owners and theirs dogs are very warm and welcoming too!
