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January 2024 by Kym H.
I fix it is a scam! Would NOT recommend. Communication and customer service was horrendous. Went in for a cracked screen replacement. We were told the price would be $119 and when we said never mind the employee started pulling out the paperwork anyway. We said no thank you and he just sighed and said "how much would you pay?" We told him $80 and he said "how about $85?" We told him ok. Before we were done filling out the paperwork he was taking the pen away and telling us to sign. We did and he said come back in a half hour We came back and he was FaceTiming a friend and he told us that it would be $185. Then fought with us about it. Telling us he wrote the amount down after we signed. How scummy is that?! When asked if we could talk to someone else he got annoyed and said "it's not like they'll change the price. They'll just say the same thing as me" They knocked the price down to $150, but we left feeling lied to and upset. Absolutely appalled.
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January 2024 by Christopher Bunnell
It's pretty expensive to swap the battery, especially when they short change you by installing a junk battery that does not do the job.
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December 2023 by Ad S.
A very intelligent and professional fixer! My iPhone once suddenly turned off and I tried many times to charge it but I couldn't, so I was passing through the mall and I brought that to this place where I showed it to a gentleman and then he opened it without replacing a battery or anything repaired it and not even charged me.
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December 2023 by Josiah Vigue
Very helpful
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December 2023 by Melissa Mulligan
It was okay
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November 2023 by Quinn McLean
My sister purchased a phone case and a screen protector from here. The guy that helped her was really good and friendly. He added her screen protector on her phone for her. Junior definitely was amazing with helping her!
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November 2023 by Jacqueline Simpson
Irena was gave excellent service was very helpful, explained choices and changed out my old equipment and put everything together nicely
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November 2023 by Steve Ranco
Great service and the food court waiting area makes it convenient!
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September 2023 by Tanner Watt
They do great work if you can find someone at the booth. Multiple locations and both empty during business hours? Went to a competitor and paid extra then come back 20 minutes later and their are 2 staff? Maybe take breaks one at a time?Guess I’m going ZAGG from here on out. Maybe instead of multiple kiosks iFix…just have one that is open during business hours posted.
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August 2023 by Thomas Hanson
My charging port didn’t work for two years because I’m pretty filthy. I finally went in to get it fixed like a normal person and you couldn’t guess what happened. They fixed it in 20 minutes! Just like that I can stop being a freak complaining about how my $7 cordless charger from TJMAXX doesn’t work after the third use. I cannot say enough good things about this place. The employee was also an absolute gem of a man. Wow. That was amazing. Thank you so much to Fix It Here for solving my two year problem in 20 minutes. I am forever indebted to you.
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August 2023 by Terry Hughes
Bought glass screen protector with lifetime warranty. Screen protector broke so I returned to store. Guy at Maine mall location, at food court, told me it would be 20 dollars to replace it. He did not honor warranty even after I showed him the same glass on Amazon for 7.99. Buyer beware!!!
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June 2023 by James Craw
Sadly, over time the quality of customer service has declined. They promise to have your phone ready and then start working on it at that time, even when you told them you had a bus to catch and it was the last bus. They can't keep their own website up to date with what they fix, it shows they fix smart watches and they told me in store today that they don't. They also can't manage to answer customer emails simply to say "I'm sorry we don't fix those any longer" I say this after asking about my Versa 2 about 2 weeks ago by email through their site.
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May 2023 by Michael Charles Hayes (Michael - Purple Hayes)
Excellent service. Knowledgeable. Friendly. The new guy did great and a little guidance made for a quick and easy repair. I recommend five stars
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May 2023 by Vlade Sherrill (ChickenMaster66)
Great service, awesome prices and the sales person was very kind! She did an amazing job putting the screen protector on and did it super fast! I recommend this place highly!
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May 2023 by h82steal Yathunda
Wanted $140 to fix my android Moto 5g screen.....it's $120 to replace the whole phone.... replacement screen 0nline avg price is about $30.