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March 2024 by Lynn Hupe
I give Victoria a hundred stars and even better a thousand. Miss Victoria has gone above and beyond to please me. Help me give me the best of her to look at all kinds of beautiful goodies in the showcases. She is a lady of her word. Beautiful smile. Invested in my wants and my likes; went above in a million ways..... A+++++++++++++++ HASHTAG HIGHLY SUPA DUPER Happy with all that Victoria has done to put lots of smiles and happiness with my purchases.... She is a GEM.LYNN A. SHAWVERY HAPPY KAYS CUSTOMER THANKS TO MISS VICTORIA......
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December 2023 by I Am (Lier)
She was nice helped me found a wound ring thank You
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August 2023 by Philip Nelson
Lacie helped me pick out a beautiful ring , helped me understand the lifetime cleaning warranty/service and was very friendly throughout. Would definitely recommend!
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June 2023 by Victoria Blow
Kay always does a great job and offers wonderful expertise. So glad they’re in my area.
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May 2023 by Cassandra Enos
Lacey was super patient, personable, and answered all my questions about getting my engagement ring fixed.
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April 2023 by Emily Noone
I Brought Avi a 1700 year old cross. She used her meticulous and exemplary skill to carefully lead a chain through the very small bale. A truly remarkable experience. She is gracious and professional. I think I have found my new Jewelry store and jewelerRespectfullyC.D.
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April 2023 by Marquita Jordan
Greatest customer service!!! Really helpful crew . Imagine walking into a store and staff running to see how they can help ?!! Love my first experience at Kay’s
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April 2023 by Tyler Eastman
Everyone I worked with at this location inside the maine mall, they were all exceptionally amazing, everyone was nice and made the process of looking at/buying an engagement ring super easy! Definitely recommend everyone here and to come to this location
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March 2023 by Karen Lambert
We had a wonderful experience at Kay’s Jewelers picking out our wedding rings. Jason and Becky helped us out so much! We would definitely recommend them again!
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March 2023 by Emily Smith
Very helpful! Online I was not able to make an appointment for an inspection but they took me in right away when I went to the store.
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December 2022 by Zachary Moore
AwesomeAmazingExcellent ExperienceOur Christmas ? Shopping ? done Right ....going to Kay!!!!!
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August 2022 by Brendan Fitzpatrick
Absolute garbage company, bought a replacement wedding band thinking mine had been lost, managed to find my original band, and this scumbag company won’t take the return 37 days later, because it’s past their 30 day window. Will never do business with this exploitative corporate garbage company again and neither should anyone else.
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May 2022 by Brian White
Dont buy a ring here!! 2 rings broken within a week that were 5,000 dollars wont due anything...no refund...horrible customer service and poor quality...dont do it go anywhere else
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March 2022 by Wesley Roy
Absolute worst experience Avery time, customer service is great but the actual service is pitiful!I don’t like to leave bad reviews but this time is needed.Started with ordering a winding ring and it came in the wrong size few weeks before the ceremony, same with my wife’s rings, now my watch was sent 3 months ago with no call ore emails that it was done! I spend way to much money for this kind of service, now I’m done
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January 2022 by Phillip Azcona
Absolutely love this jewelry store. I am a long-time customer of Kay and have had nothing but positive experiences. They are always very helpful and really take the time to serve the customer. My wife has quite a few pieces from here and they always clean and inspect them and the warranty program is top notch.
