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November 2023 by Cullen Wegman
This place was great Ann’s affordable until the ownership change. Suddenly the monthly rate went up by over 50% and the state of the facility has gotten noticeably worse. Less clean and tidy, carts scattered throughout the building, etc. Really disappointed and will no longer rent here.
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November 2023 by Audrey D
We were with Life Storage less than a year when they were bought out by Extra Space Storage and nearly doubled our previously agreed upon rate. I reached out to customer service to see if they could decrease the rate to match a local competitor and they were unable to do so. I recommend other local storage places, as they are much more affordable and equally modernized. I will give them credit for ease of move-in and cleanliness of their facilities.
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October 2023 by Casey Joseph
Super easy online reservation process. Manager Stephanie is very helpful and pleasant to deal with. Overall, it’s a clean and easy place to store your stuff!
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September 2023 by David Miller
I was so very impressed with all the staffing and service at Life Storage in South Portland Maine . The staffing really went the extra mile time and time again that made the whole experience so wonderful and headache free! I would like to thank the staff and life storage for such a fantastic experience!!!!❤️ your so well appreciated . Simply said your awesome ? percent!!!!
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September 2023 by Laura Begin Hikes
Amazing! Stephanie helped me to decide what size space I needed. She stayed late to make sure I was all set to move in. Over and above, professional and friendly. Carts to move big items, Bathroom on site, Fed Ex/UPS pick-up/drop off and retail items- anything you need to move. Insurance for contents of unit and a cylinder lock especially for these doors. Boom-done!
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September 2023 by Kristan Fucci
Life Storage now branded as Extra Space Storage has been a lifesaver for me and a wonderful experience from the beginning. From their customer service to the staff and facility itself, I have had great service and a warm and welcoming experience. Stephanie, the multi store manager is incredibly knowledgeable and helpful. She is responsive, friendly, and goes out of her way to help me with all of my questions and requests. The facility is clean and safe and I don’t have to worry about my items being stored there. They make the process seamless and I highly recommend them. I have been a satisfied customer for over a year.
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September 2023 by Robin Merrick
My experience with Life Storage was very positive. I think what made this experience so positive was the representative I worked with. Stephanie was warm, patient, friendly, efficient and made a very difficult situation much, much easier. My hat goes off to her!
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September 2023 by Noah Brewer
The ideal storage unit experience! Clean facilities, easy to access, friendly staff. No complaints at all. Had a unit here for a year- only stopped because we were moving away.
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September 2023 by Simone S
Manager does not put customers first or even act like they want to keep you as one. They would rather try to take your unit and not answer phones when you attempt to pay your bill over the phone. I had to go in and was met by a Manger who took pleasure in arguing with me when I showed her all the times I called and left messages to try and pay my bill and she denied getting my messages.
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August 2023 by Amanda Avallone
Our previous storage unit facility (another company) was broken into, so we prioritized security in our choice of Life Storage--but we were pleasantly surprised by how much more we received! The entire online process to rent the storage unit and set up payment was seamless, and the instructions on how to access the property, find the unit, and deploy the lock were extremely clear. The building is clean and secure--all in all, a huge upgrade from others we've seen.
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August 2023 by kevin cleary
Life Storage in South Portland is clean and easily accessible. Stephanie, office manager, is professional, pleasant to work with and has loads of common sense!
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August 2023 by J Pia
So far so good. The place is very clean and everyone I have talked to is very friendly. I was hesitant to ever get a storage unit again after dealing with theft at Hall’s storage in Gray/New Gloucester.
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July 2023 by Twerk WorldTour
Consistently closes the office early. Raises the rent on units early. I will be moving my things
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July 2023 by Dawn Freedman
As anyone who needs a storage unit knows, it’s probably for moving which in itself is stressful. I walked into 193 Western Ave, after one of the longest days ever, tired, stressed, having had a bad experience with the truck rental and expecting nothing more from the storage facility.However, I was greeted by Stephanie, who was kind, cared and understood the day I was having. I was originally scheduled for a unit that was quite a distance from the door but when Stephanie saw how much we had to move, she offered me a closer unit to the door - it was a life saver. She checked in with us as we were moving in and just made us know - everything would be ok.The facility was unbelievably clean and I am so glad we chose Life Storage. I would highly recommend them to anyone looking for a storage facility.
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January 2023 by Jeremy Robinson
Stephanie was the most helpful with our storage needs. She is a great listener and problem solver! All with a smile.
