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March 2024 by Carlos Cruz
Excellent attention and friendly treatment from Cinthya
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March 2024 by Zach S
This company is about as close to a scam as you can find. They post competitive prices online, lure you in, then double the price after a couple of months. I've had this experience at 2 different Extra Space locations. Do yourself a favor and rent elsewhere.
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March 2024 by Dee Bee (Dee)
Excellent service! Very helpful staff, Stephanie and Cindy are great!
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March 2024 by Al D
Clean facility,& restrooms. climate controlled . Very secure would recommend! Staff is very friendly and accommodates with any questions and concerns that I may have. Convenient online payments available for customers.
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March 2024 by Shadow Design Collective (Michelle)
Cindy made the process easy and simple. After moving over 50 times I find myself proficient at the process. The amazing customer support made this move much more pleasant and efficient.
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March 2024 by Steven Watson
Cindy was so helpful and welcoming that I lost interest in looking at any other storage facility. The cost of the units is competitive. The facility is clean and secure and the units are climate controlled. There are bathrooms, which is a plus. There are dollies to help move things in and out. It's a great place.
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March 2024 by Elizabeth Dubois
Cynthia was wonderful! She explained the process very clearly and obviously cares about her patrons. Very happy do do business at this establishment!
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March 2024 by chantal holler
I was very pleased with the customer service from the first call I made the the lady that answer the phone was really nice and professional I do apologize I don’t recall her nameONG Ms Cindy is very polite and professional I enjoy talking to her and she was beyond helpful she helped beyond her duties I definitely appreciate all she did for meThank you to all the staff at the Gorham Rd in South Portland Maine.Thank you
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March 2024 by Samantha Meyer
We joined Extra Space when we moved to Maine in 2021. The process to rent a space was easy and we had no issues with moving in. The location was perfect, as our apartment was right down the street. There were always plenty of carts available and the online portal was great for payments. Wish there was more parking in front of the main storage entrance but never had any issues with getting access to the elevators and spaces cleared pretty quick.The move out process was easy, and I appreciate how flexible Extra Space was when we needed to change our dates around. Overall, I would definitely recommend Extra Space and if we need storage again, I will certainly be back!
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March 2024 by Vincent
Can't answer my phone calls, but had another facility call me saying my unit was moved to there facility without my knowing. I was told to access my unit for damage but it was fine or I would have definitely said something. Then apparently they informed me if was being moved, they did not. How is this allowed, im sure it is but I can at least give out my opinion.
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December 2023 by John Gale
We are short of storage space and needed to deal with my summer tires/wheels, some large outdoor gear, etc. I couldn’t be happier with Extra Space Storage - sign up is easy, the location is convenient, the price is reasonable, and the staff are great.
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December 2023 by Doug Flanders
Very thing was smooth - Cindy was great and very helpful in changing our unit. Thank you
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November 2023 by John Bridgeo
So far so good, but it looks like Cindy being in charge makes it a very personable experience. Met a friend who chose to be here as well. Like the ability to downsize once I get organized.
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October 2023 by Mark Luke
Customer Service was extremely helpful and fully explained everything. Follow up call from Marcia at the local facility was also very helpful.
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October 2023 by shane gage
Went in with a lot of questions and not even sure what we needed. The manager helped us decide what was best for us and it was perfect! We had just enough room very clean area and lots of equipment to help with the move.
