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April 2024 by Amanda Levesque
Love the products at lush, I have been a returning customer for years but the last time i was in the store the customer service was horrendous. The girls rolled their eyes when i asked for assistance and cared more about chatting with each other than helping their customers. I will not be returning to that location.
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March 2024 by Katie Garrity
My daughter had her 10th birthday party at Lush with 7 of her friends and had a great time. The staff were amazing, so friendly and engaging. They made the kids feel very fancy! All of the girls had a great time and all of the parents texted after saying they were jealous of all the fun they had! I would highly recommend Lush for a birthday party! They played party games, did get to know you activities, made galaxy bath bombs and did face masks. Also kids get to leave with a gift. Wonderful experience.
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February 2024 by K Dot
Not Jasmine giving me a hug!!!! The vibes automatically amazing! I love it this was my first time to Maine and I’m sad I could spend more time but I love you all thanks to everyone! Just so you know Jasmine is the manager and it’s so rare you find a manager who has such great vibes and great leadership shout out to you Jasmine for being what the world needs and providing what the world needs! ♥️♥️♥️♥️MAINE FOR THE WIN!
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January 2024 by virginia palmer
Love it
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December 2023 by Renee Forgitano
Love LUSH.Wonderful products. Wish the big bathbombs had more varieties, or change them more frequently.
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November 2023 by Cassie Crawford
Liv is amazing! Best service ever ?
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November 2023 by Olivia Hoffman
Had a birthday party for my 10 year old and 8 of her friends at the Mall and decided on a LUSH bath bomb party. AMAZING service!! Jasmine and Oakley took such wonderful care of our party from start to finish. Super engaging with the kiddos. Free products. Genuine kindness and just plain fun!! They made “galaxy bath bombs” and smell amazing. I tried to tip jasmine and Oakley, and they insisted I keep my money and were so gracious. I will definitely come back for another kiddo birthday or maybe for myself!!! 5 star service all the way!
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October 2023 by Jaylah Sawyer
I went on Saturday morning and the staff was amazing ? Everyone was so sweet and super knowledgeable about the products! They made it quick and easy to pick out a few gifts for my dads birthday ?
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September 2023 by Trey Lorenz
Went to this mall Specifically looking for DONT LOOK AT ME facial mask. Unfortunately the store ran out of products and had a new shipment on the way, however I live Upstate Maine Houlton. Staff Victoria! Lets just say her customer service was above and beyond. Not only did she apologize for her store for not having the product I was originally coming in for. She Perfected by handing sample creams I used recently as well as the hair conditioner! I WILL DEFINITELY BE COMING BACK HERE! VICTORIA THANK YOU FROM BOTH BRANDON AND I TREY. Thanks Again !
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August 2023 by Bill Strauser
Smell is overwhelming when you enter. Great products. Been shopping there for years
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June 2023 by Chris Stephenson
Lack of employee awareness + rude customer. Walked out without making my purchase. Won’t be back.
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April 2023 by Samantha Soucie
Livia was wonderful and very helpful. Every time I go into the store I am always greeted with a smile! All the people who work there are very helpful and knowledgeable about the products.
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March 2023 by Maura Fitch
My friend and I walked in and we were greeted which was nice and we looked around and I was standing at the register while the workers were having a conversation ignoring me while I was waiting . As soon as someone helped me I was greeted at the register with “cash or card” in a very aggressive manner. When we first walked into the store my friend and I went to the fresh bar and looked at the face masks and as we were leaving the employees said “I hate when people touch and play around with the popsicle sticks in the masks” it was definitely inappropriate and if you guys have a problem with people using the popsicle sticks then why are they there? Extremely disappointing I felt unwelcome. I love lush products but I will not be returning to this store.
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November 2022 by Bobby the barber
Love this place didn't have what I wanted but was worth the look
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October 2022 by Bobby's Buds
It's a great store with they had more of a musky "man" smelling soup but do love to go
