The Verizon store at the Maine Mall is a very professional place providing an exceptional in-person experience. Wireless consultants offer fantastic, patient, and helpful service, often going out of their way to solve complex problems. They are efficient, informative, and exceed expectations, ensuring customers get the best deal possible. Staff provide exceptional service, pricing out all options and working until a solution is found, even past closing. The store helps with phone upgrades, plan updates, and difficult transfers, allowing customers to keep important old numbers. This location is highly recommended for its amazing and professional service, making it a favorite Verizon store.
Kris at the Verizon store in Portland, ME was exceptional.
October 2025
Thomas at the Maine mall great customer service.Really nice helpful, young man
September 2025
Tommy was so professional and knowledgeable. He spend over 2 hours helping my husband and I to get our 17 pro phone activated. He has a very nice personality too!