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October 2023 by Amanda Knight
Highly recommend Southwest Cycle! Great experience renting bikes here for an unforgettable fall ride on the carriage roads. Rented two hybrid bikes that rode super smoothly on the gravel paths. Staff were very friendly, knowledgeable, and helpful in picking out the right type/size bikes and recommending routes. Helmets came with the bikes, and staff helped me set up one of their rental bike racks on my car. Also love that I got to avoid the crowds in Bar Harbor! Definitely will be renting here the next time I’m in town :)
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October 2023 by Jana Huber
This is the only place on the island where you can get proper gravel bikes. The team is super competent, goes above and beyond to accommodate your wishes, and they’re just incredibly cool people.My husband and I rented gravel bikes and a bike rack for the car for two days in September. Being badly prepared we didn’t make a reservation, yet Southwest Cycle managed to get us on bikes within an hour of opening. We received helmets, locks, a flat kit and some tips on where to go free of charge.We had so much fun spending one day exploring the carriage roads and got up early the second day to cycle up to Mt Cadillac for sunrise followed by a morning park loop (paved) before the cars came. The bikes were perfect for both.We can only recommend to rent with Bob and team from Southwest Cycle. Thank you for the good times!
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October 2023 by Tom S
Fantastic shop, owner and staff that easily gonout of their way for customer satisfaction. Either e-bike rental, pedal bike rental, service, parts, this shop is worth a visit.
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October 2023 by Andrew T.
We rented bikes here while on vacation. Bob set us up with a couple basic hybrids that were perfect for cruising the carriage paths of Acadia. Bikes weren't anything fancy but were perfectly dialed in. Perfectly. We also were given a map and some excellent suggestions about where to ride. All around great experience!
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August 2023 by Gerry N.
A local friend recommended Southwest Cycle and they were spot on. Their team was SO helpful. Everyone worked together, they put a hitch on our car, fitted our bikes, checked the air, and were generally nice people throughout the process. I recommend them to anyone. The bikes and helmets were in great condition and we had a good time. Prices seemed fair.
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August 2023 by Neal
5 star- service was great- quick, honest and great work on my MTB. thank you !
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August 2023 by Marie Bosler
I rented a hybrid bicycle, and I wanted to pick up the bike before they opened. Mark accommodated my request seamlessly. The bicycle was well tuned up with smooth gear shifting, even on steep hills, good breaks, and a perfect bike for riding the carriage trails. I highly recommend Southwest Cycle.
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July 2023 by Debra K.
We were looking for a new bike for me. Bob spend a great deal of time with us helping to find the right bike. We rented a bike for 1 day to try it out. When we came back, Bob helped find a bike that addressed my minor concerns. He spent time adjusting the handlebars and seats to make sure everything was perfect for me. You could tell that Bob is passionate about biking and helping others enjoy the sport. His staff was also friendly, patient, and knowledgeable. Great shop for buying or renting a bike!
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July 2023 by Sarah P.
Great rental! Staff was knowledgeable and kind. Price was super competitive. Definitely a steal compared to Bar Harbor prices.
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May 2023 by Robert F.
Bob and Johnathan helped me out with some parts and minor repair I needed for my bike. I was visiting from out of town and had lost a nut. Bob dug through the can of spare nuts and bolts and found the part I needed. Johnathan had the shifter cover part I also needed to replace the missing one, and didn't charge much for it. I had called other places and didn't get much help. And they play some cool tunes in the shop.
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October 2022 by Nicky Bates
I can't say enough good things about this bike shop. I came in knowing what bike and what bike size I needed (and with my own saddle, which they kindly put on for me) and they were helpful and knowledgeable. They offered parking and route suggestions. They carried a huge variety of bikes, from ebikes and more casual upright styles to carbon road and cross bikes. Whether you're an experienced cyclist or a complete newbie, they would have a bike and advice for you.Definitely worth the drive to get to, even if it's out of your way.
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September 2022 by Janet Penny
Southwest Harbor, Maine has its own bike rental shop where we found two hybrid bikes to rent for 3 days - the staff made sure we had everything we needed and were warm and friendly. The bikes were in great shape; we toured the island with them. Great bike shop!
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September 2022 by Joel Richards
Overall the rental experience was fine. I kind of get the impression they are the only real game on Mt Desert Island, so there's a little DGAF. Basically we did get bikes, and we had a lot of fun riding them around Acadia, but we had a lot of problems with them. The first bike we got immediately got a pinch flat. We took the bike back to SW Cycle and the clerk was pretty defensive and rude, asking "what did I do", as if I installed the tube. So instead of just changing the tube, they gave us another bike, and a flat kit. The next bike I rode for about 15 miles and then *it got a pinch flat*. I used the flat kit except that of the two CO2 cylinders, one had already been spent. Once I installed the tube we didn't get any further pinch flats because I installed the new tube properly. Also, the gearing in the rear shifter on the 2nd bike was all messed up, and I fixed that. So bottom line is:- We got bikes that eventually worked, and we had a good time riding them.- SW Cycle does not know how to install a tube.- Not exactly top-tier customer service.- That bike is in better shape than they gave it to me, you're welcome.
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September 2022 by Jennifer H.
Ended up not renting from here, because the staff was rude and kept giving reasons why he didn't want to rent to me.
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August 2022 by C E
Really nice bike shop with nice staff. I came in late and they really helped me out. Only charged me for one day, worked with me to get me what I wanted. Great place for bike lovers and novice riders alike.