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July 2025 by Belinda Green
They delay packages and don't answer the phones.
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March 2024 by Kaylee Millett
I am experiencing continuous issues with getting packages delivered from this post office. It seems that I am not the only one experiencing this problem. The carrier that delivers to my house, refuses to deliver packages. The tracking is updated that there is no access when there is clear access to both the mailbox and the driveway. Any time I have a package coming, I have to pick it up directly at the post office as they will not attempt to redeliver. This is extremely inconvenient, especially when there is no reason the package could not be delivered other than the mail carrier doesn't want to get out of their vehicle and bring it to the door? Isn't that their job? I never had an issue like this with my previous mail carrier. Horrible quality and service. Do better Sumner USPS.
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January 2024 by Sophy Furlong
Worst mail service ever. The new girl absolutely refuses to deliver mail even when the mailbox is accessible!!! I’m a patient and understanding person but even I am beyond pissed and annoyed with the service. I’ve been waiting on a package since freaking Saturday and it’s been sitting at the post office. And it’s not a big package. The delivery carrier needs to be spoken to or fired. It is unacceptable to just pick and choose when they want to deliver.
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January 2024 by Cat Lange
They never have the regular business hours of any other Town it should be open 8:30 to 4:30 not closed half of the day it should be open full-time very stupid
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December 2023 by Nathanael George
The new mail person refuses to deliver packages regardless of weather. Always have some reason ( driveway inaccessible, mailbox blocked ect even though there is never an issue. The old mail person would walk down my driveway in the winter, the new girl won't deliver if it's sunny and 75...
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September 2023 by Astin Ridge
Attempted to have a package with required signature delivered. There was no attempt, no knock, nothing - they simply put a undeliverable/required signature slip in the mailbox. We have on camera that the employee never left their vehicle. How are you supposed to get a signature without leaving your car?
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July 2023 by Luna Pitaniello
They have returned multiple of my packages to the sender for the dumbest reasons. Instead of HOLDING THE PACKAGE FOR A DAY OR SOMETHING LOGICAL, they just send the package back. IM SORRY I LIVE IN A RURAL AREA AND ITS HARD TO DELIVER, IF YOU WOULD HOLD THE PACKAGE I WOULD GLADLY COME PICK IT UP
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January 2023 by Rachel Coveno
I don't like that they say they attempted delivery the day BEFORE the storm saying that they couldn't access my front door or mailbox but it was completely clear BEFORE DURING AND AFTER THE STORM... Again saying they attempted delivery 4 days AFTER THE STORM again, while it was completely clear and they never even drove past our house. When I try to call 5 days AFTER the Storm and 1 day AFTER the power was restored, I only get a busy signal starting at 7:30 am and I've attempted to call every single 5 minutes, still "busy" NOT OKAY WHEN THEY HAVE 5 CHRISTMAS PACKAGES (which UPS and FedEx have both delivered all my other pkgs just fine, both, before and after the storm.)
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September 2022 by P T
Worst service ever.
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September 2022 by Debbie Abbott
I ordered a package from Amazon and it was transferred to usps. It was to arrive tues 8/30.Well, the tracking number says it was out for delivery but within 1 hour it said to be held. Customer will pick up. I never marked as I would pick up.Amazon called there person at usps and they said something totally different.That Amazon doesn’t get there info from usps. Yes they do.Amazon called the usps again and we were told something different.This post office in sumner Maine is pathetic.
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July 2022 by Brandon
Lost my parcel
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June 2022 by Christance Rivera
I've had several packages never show up. When they do show up, they are always late. I've even had packages be sent back to the sender because of a wrong address, when clearly, it has been labels correctly. FedEx and UPS never have a problem dropping it off or knocking on the door. I hate to see what these people's underwears look like, since they probably miss so many spots in their cracks like they miss houses.
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May 2022 by Danielle Grant
My packages never get delivered in time I'm always getting notifications from amazon saying the mail could not deliver due to various reasons which is completely bogus. Today my packages were not delivered to the address on the package and I received a notice at a different address on the same rd asking where to deliver to. The address on the package should be a really big clue. And I'm constantly getting my neighbors mail so it makes me wonder how much I have not gotten. The sad part is all the numbers are clearly marked on the house and the mailbox. I really wish they could get this figured out or get someone who can.
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May 2022 by Jessica Horn
Do not understand why my mail is not being dropped off at my house . They give a excuse saying they couldn’t get to my house which is not true . This is not the first time this has happened and it’s extremely annoying . They have the worst service And when you call no one picks up !!!!
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February 2022 by wesley vandiver
called asked about a missed delivery was told that they didnt know and they would call me tomorrow. Said they couldnt look it up had to be a certain person......weird
