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July 2025 by Case Javon
Could done better with explaining the policy on one-ways. Express the amount I would been charged for confession fees. I hope they get better end up paying 418$ for a one day rental. Which I was told they can possible wave the fee for me but did not.
Will update Claudia helped with getting a better understanding . Will see what account does for the approval. Took sometimes but she heard me out.
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May 2025 by Andrew R. (Govermint)
Terrible customer service. The only good enterprises in this state are in Portland all the rest are trash that need to retrain their employees.
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April 2025 by Sheena Jolie
Super fast and efficient, renting was a snap. Clean cars and nice employees. Gave me a ride home after I returned the car, too!
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April 2025 by Alan Blake
Good value plus friendly, efficient service - Recommended!
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April 2025 by Gaile Daley
I will not put words to my experience until I give the company an opportunity to respond to my concerns.
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February 2025 by Nicole Komir
Thanks to Claudia for her fabulous and efficient customer service. I was able to get a car quickly after a canceled flight. Would 100% recommend Claudia and her team at Rockland Enterprise!
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February 2025 by Reginald Mongeur
The biggest inconvenience, and a complete waste of time. They are not informative and absolutely unwilling to work with someone. Have a high demand for physical paperwork, everything is electronic.
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February 2025 by thomas cahill
It was the worst ever
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June 2024 by Doug Schneider
They rented a Lemmon and made up for it fairly without issue.
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May 2024 by Cat
Great location for local rentals and out-a-towners. Brody assisted me with my rental to New York. Very polite, knowledgeable about the car rental and overall friendly Enterprise team member. It made my rental experience a breeze. Thanks for all your help Brody!
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April 2024 by M Whitman
You better be prepared to spend a LOT of time on the phone. You will be fed into a waiting loop where they talk about their great customer service and then hang up..
Attempted to call for several days, various times during business hours, no luck.
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April 2024 by Elsie Martinolich
Was a surprisingly good experience. Had to upgrade me , middle of the road cars (cheap) not available. Quick and friendly. Got every discount available without my knowledge. Super experience ?
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April 2024 by Joseph Mason
Shayne is a great employee! Will continue to do business with them because of him!
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February 2024 by R LaFrance
Great experience with our rental. It was what we asked for, ready when we needed it, super clean truck. Just wish they would answer their phone. Before setting up the rental, I tried calling multiple times a day for three days and the phone was never answered. I ended up going to the Augusta location just to get my question answered. They are also closed Saturdays and Sundays, and all evenings which forced us to rent for an additional 2 days and to leave work early to get the keys. Renting two extra days will really add to your rental cost, so keep that in mind when deciding to use this rental agency.
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January 2024 by Travis Griffin
good company to use! great customer service!
