Shepard Toyota is a family-owned dealership with over sixty years of experience serving Thomaston, Rockland, and Rockport, ME. Known for their friendly and welcoming atmosphere, they aim to make the vehicle buying process smooth and enjoyable. Customers appreciate the supportive staff who treat them like family, whether they are purchasing a new Toyota, a used vehicle, or seeking assistance for service needs. Many reviews highlight the quick and efficient service, particularly in handling unexpected issues. For instance, a customer with a flat tire received immediate help, while another with a dashboard warning was seamlessly provided with a rental car and constant updates during repairs, showcasing the dealership's commitment to customer care. The sales team has also been praised for their responsiveness and ability to find the right vehicle. One customer successfully traded in their old car and drove off with a new RAV4 in just a couple of hours, benefiting from excellent financing options. Overall, customers express high satisfaction with their purchases and the attentive service, making Shepard Toyota a top choice for buying a vehicle in the area.
