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September 2023 by Ray Woodmancy
The owner is very well respectful and will help you out the best he can. His workers are very knowledgeable about the products that they sell and are very friendly.
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August 2023 by Trevor Hess
Spent 30k on a trailer trailer, sales person seemed knowledgeable and answered all our questions with confidence. So when he told us, everything worked, that spot on the skylight is just a drip of sealant “it’s not a crack”, “yes the speakers work, everything works” “that doors only bowed out because of the cold, it’s not swelling with water and rotting”, we decided to go on with the deal and his word. Since it was 15 below in February and they had other buys coming in 30mins…. Well as it turned out, not everything work! That was a crack in the skylight, no 3 out of 4 speakers do not work, the thermostat doesn’t work and the ac unit didn’t work at all, mouse chewed wires, water leaks, the “new” mini fridge in the outside kitchen, didn’t work. We spent thousands on repairs after our first camping trip turned into a nightmare. We’ve called and sent emails containing repairs bills and asking for compensation for the items they lied about, they even put air fresheners in the ac unit to mask the smells of it failing, and the countless mouse nests. They have decided not to respond and make any attempts to stand behind their words “everything works” so we will see them in small claims court. Save yourself the trouble and stay away from this place!
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July 2023 by FranceneEstelle C
We are traveling through from Texas and was in need of a new door latch. They had one and we sent our drivers there They even installed the new one it was almost closing time.Excellent service and whoever I talked to on the phone was very friendly and fast! Thank you for saving the day!!! ???I’d give 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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July 2023 by Mike Cummings
Very good prices and knowledgeable lady at the counter. Looked stuff up and helped me out with my questions. Lots of stuff for your camper in stock!!
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November 2022 by Ken Oelberger
We were very pleased with the service on our RV at Coastal RV. We had a problem with our Dometic refrigerator. John isolated the problem to the propane regulator and had it fixed within a day. Being relatively new RVers we had a number of questions and John took the time to explain the operation of many RV systems. We will go here for all future service.
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October 2022 by Lenny Barker
Excellent experience from our purchase to buying accessories to any questions we've had good group of people will always use them for our camper needs keep up the great local work
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October 2022 by Diane MacDonald
Honest, helpful! Coastal RV helped us with a repair! I called and they fit us in so we could continue with our journey! Reasonable pricing! Wish we lived closer!
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October 2022 by B M
Our water heater stopped working in the middle of our coast to coast Rv trip. Owner stopped what he was doing and fixed it within an hour. Hot showers for the rest of the trip Very much appreciated! If we travel from Oregon to Maine again, they Will be our Rv service company of choice.Brett and Christine.
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August 2022 by leslie demmons
The folks @ Coastal RV Sales & Service, go above & beyond with trying to help us the customer!! We are more than happy with the service we received through them.We'll be using them from now on to service our RV.Cordially, The Demmons
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July 2022 by E E
Just hung up with John. Super helpful. Even though my 5th wheel as to leave the area before he could fit me into their schedule, he spent a LONG TIME helping me better understand the issue with our refrigerator and brakes. That's professionalism.
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July 2022 by Paul Kimball
They weren’t able to help me as they don’t have OBD scanner to find out why engine check light came on, but we’re able to tell me of a place that had diesel knowledge. I would think the RVs parked by the road would be moved so a big class A motor home would be able to safely turn in to there parking lot, and be able to get back out to the road. I was hauling a pickup truck behind and didn’t have any room. I was able to get out onto the road by cutting wheel hard and going over the curb.Just would be nice to drive in and out easily and safely.
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June 2022 by A. J. Perez
Absolutely terrific customer service. John and his family helped me in a very big way this Memorial Day weekend. Drove two days from Iowa to take my wife to her hometown for the summer in our Motorhome. Had very problematic water issue that was going to cause big changes if not for his help. No appointments available and was not expecting them to help right away. Surprisingly they said if I I could get it there by 1 o’clock that day and it was something simple he would get me on my way, if bigger problem then would have to return.What was causing a big issue, he found right away and got me fixed up and was very thorough and patient!Can’t thank them enough!A. J. From Iowa
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May 2022 by Melissa Wing
This place is great. John is honest and trustworthy. We bought a camper from his in 2020 and had him do all of it's service and then bought a different one and still have him do the service on it. Wonderful team here for sure!
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May 2022 by Vivie Elle
Professional, informative, prompt service and friendly staff. Highly recommend for your RV needs.
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December 2021 by Melissa Neault
I’m only writing this so that it doesn’t happen to someone else. We had a tree go through the roof of our new camper a year ago. We called several places, the owner of this place was on the phone with me for several minutes to explain what he could do for us. He was very friendly, we thought he was our guy. As soon as the camper was dropped off, his tone completely changed. He was short, didn’t have time to discuss much with us and had to be reminded to cover the hole (had told us initially that he would immediately take care of it) as it was going to rain. Then when we stopped in to go over the damage, he explained that it was extensive. He showed us damage that just wasn’t there, like the ceiling being dropped and for the life of us we could not see what he was talking about.When the insurance guy came, he went over the “extensive” damage with him. The camper was ultimately deemed a complete loss. This meant a big loss financially for us. The exact moment the insurance man called my husband to explain the loss of the camper, the owner called me and asked to buy it. For pennies mind you. We started getting the feeling that the owner was sketchy and decided to take it elsewhere. He then charged us over $600 for storage. Our camper wasn’t there for storage, it was there to be fixed. He has a huge empty lot, come on. We didn’t mind paying for him to assess it, but storage??? We paid, because we wanted out. The next place we took it, called the guy’s bluff. Our camper was quickly and easily fixed. No other damage than the initial damage that my husband and I could see and were aware of.I would be very leery of taking my camper to this place. He tried taking advantage of our young family. Tried buying the camper from us for pennies, for which he would have only fixed the actual damage and sold it for a huge profit. Glad we went with our instincts on this one.
