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October 2023 by Lisa M
Do not buy a vehicle from this used car dealership. I bought a used 2011 Jeep Liberty Black from them in April 2023. I have had nothing but problems with it since it was purchased. They both the salesman ******* and the Owner only told me of issues AFTER bringing it back to be worked on in their ********** had no heat and brought it back 3 times. Finally today after cleaning anti-freeze from my work parking lot. I left work and went to a dealership as I cannot afford all these garage visits. I filled out the ***** blue book value and knew it would be no where near what I spent on buying. I was told another gentlemen was looking at it when I said I would go back in a week or so. NOT true, I am sure, just make the sale and get the money. When I brought it back numerous times I was told I had to speak to the owner about it. Amazing they got $7495 approximate for their USED JEEP. That came from my savings. Today I got $1,000 trade in for a newer vehicle. I hope NO ONE comes to your lot to buy anything. TWO men that can lie to a customer fill their pockets with $$ at the hard working person's bank account. I wouldn't send anyone to your establishment, ever. I hope someone RIPS you off from money from your hard work and savings or they close you down for dishonesty and selling JUNK automobiles.
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July 2023 by Jaz Bails
I came in for a fix on my exhaust! They were so so kind and accommodating! Their rates were extremely reasonable and they fixed the problem in a timely manner. My car sounds better than it ever has. I could not recommend them enough! I will absolutely be going back?
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April 2023 by Ty Slemmer
If I could give negative stars I would.Bought a volkswagon Tiguan from them August 2021. Noticed some issues with rear shocks during the test drive but they assured us the proper repairs would be done prior to purchase.Told us we could come pick the car up and complete the purchase, after we hand the check over and sign paperwork , they tell us there’s still more issues that need fixed and we have to come get it another day.Replaced the rear shocks 3x and fuel injectors, then said they needed to do fuel lines as well.Finally get to pick it up a week later and within 16 hours of taking it home the engine light came on for a blown turbo and it’s been nothing but issue after issue multiple times a month for the last 2 years.Said they’d fix issues under “warranty” but didn’t actually fix anything the proper way. Replaced rear shocks 3x and still didn’t assemble them properly.Replaced the turbo and didn’t even secure it, no bolts or brackets and it blew oil out the back for a good 3 months before another mechanic found the issue.This car has been to the shop 27 times in 2 years and we have spent over $6,000 in repairs. Paid almost $9k for the car itself.We’ve had to repair everything from malfunctioning electrical systems, exhaust, fuel lines, injectors, starter, throttle, timing, belts, gaskets, ESP, gas tank, gas cap, multiple components of the engine, leaking moon roof resulting in 10gallons of water damage… just got it back from the repair shop last week and now the engine light is back on, for another issue.They placed an inspection sticker on it when it was purchased and driving off the lot the front turn signals didn’t even work. Doesn’t even have functioning air bags.We are stuck in a loan with over $6k to pay off and I haven’t been able to drive this car more than 50 miles with out something going wrong since the day I got it.Dishonest, greedy money hungry crooks and my husband even used to work for them doing detail work, would think they’d have enough respect to not screw us over, but no. Guys just taps the hood of the cars and assures you “it’s a good car” knowing he’s lying through his teeth. DONT BUY FROM GOOD GUY!!!!We can’t justify putting anymore money into this car and won’t sell it to another unsuspecting victim.. have no choice but to take it to a dealership and trade it in for something else, add to our existing loan which will result in a higher loan amount, larger payment and longer loan period. This car has absolutely drained us.
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April 2023 by mas limon
Real good guys I got to work with they were very understanding of my budget and they were willing to negotiate the price of the vehicle and help wherever they could, again real good guys!
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March 2023 by William Perkins
This dealership should NOT be allowed to inspect and sticker their own inventory. In less than 6 months of purchasing a vehicle that had just been given a brand new sticker, the AC compressor, front brake pads, rotors and calipers and all ignition coils and spark plugs needed replacing (cost over $2,750 all together). 6 more months go by and I am told when trying to get a sticker NOT from Good Guys that there has been AFTER MARKET welding on the flex pipe and catalytic converter, both of which failed inspection, along with a strut, the swaybar links, a control arm, MISSING ENGINE COVER, and oil leaking at multiple locations. Don't forget the bad O2 sensor! My mechanic after seeing this told me it was not worth fixing, and that there is "no way IN HELL" that this all went wrong in the time I had the vehicle. I hope this deters at.east 1 person from giving this scam of a dealership their business. If you do go to them and are not a mechanic, be sure to bring one with you!
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October 2022 by Carol Ann Weckesser
Moved here in June, from Florida. Needed a “winter” car. Found Good Guys, two hours away from me. Drove down to meet Dominic to see a Suzuki, but it wasn’t for me. He had a Subaru Outback that would suit me better. Dominic & Maria were very helpful to guide me where to go for financing. Price was great. Dominic was so patient while I secured financing, thank you! My man & I came down a week later to purchase the Subaru. A few days after I purchased it I discovered it needed an alignment. Dominic & Guy took wonderful care of me. I ended up “test driving” the car to Florida and back! Such a nice, comfortable car! I recommend this place to anyone looking for a reliable vehicle. Thank you, Good Guys!!
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October 2022 by Michael Cosmo
This place is excellent in sales their kind n curtious with the customers. I would recommend this place to anyone if thr looking for a used car or SUV. ?????? THANK U SOOO MUCH.
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July 2022 by Allen Stenhaus
Quite pleased with my experience. Despite my horrific credit, I was in dire need of downgrading to a more efficient vehicle. After finding a vehicle that struck my interest, I expressed my concerns about credit. They worked with me to ensure a fair trade of my vehicle for something more appropriate for my needs.The overall process was quite simple, & I drove away with the best vehicle within my budget.I was initially hesitant to do business with a place called "Good Guys" because a lion doesn't have to tell you it's a lion. However, it's not just a clever name, & in fact, I'd call them "Great Guys" based on my experience.I would definitely do business with them again in the future.
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July 2022 by Dean Willey
First off, I have bought two vehicles from Good Guys. My first was a 2013 Ford Edge. We have had little to no issues with this.The second vehicle was a 2012 Ford F150 XLT. When I bought it, I noticed that there were some things wrong and asked for them to be fixed before purchase. Also, I asked for a spray in bed liner. The bed liner was done be someone on site and did a horrible job. they even were going to store it outside in the cold and wet right after applying it. I had to tell them this wasn't right and that it wouldn't stick. Guess what, it didn't. The surface wasn't prepped either. Now it is coming off. I paid ~$450 for this. I also asked about a transmission noise to the onsite mechanic. He said it was the electronic transmission and was normal. So, now getting into what was actually wrong with the truck. And yes, I did bring to my mechanic. AC compressor. Brake compressor, E brake line, and $5,000 for a new transmission that was "normal" noise. Anyway, use caution and DO NOT but from this dealer without having your own mechanic, or possibly a dealer go through from top to bottom.
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July 2022 by Guy Ordway
Professional and pleasant purchasing experience. We identified a few small items that needed to be addressed and Good Guys took care of them all and then some. Good communication and they did what they said they would do and when they said they would do it. I would highly recommend purchasing a used car from Good Guys Used Cars.
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June 2022 by Marie Coffin
Good guys went out of their way to help me! Honest,Reliable, courtesy and yes I will buy from them again!
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December 2021 by James H. Smith
I’m really happy with Good Guys, I bought a nice CRV for a very fair price and received a fair price on my trade-in. Guy and the service manager Justin both went way out of their way to make sure I was taken care of and that everything wrong with the car was fixed (for free). Nice people. I would definitely buy from them again.
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November 2021 by Nickolas James
The reviews are right people !! This place is run by crooks and liars!! I bought a Subaru Forester from them and have had nothing but issues. Told me they’d fix anything went wrong with it and when asked “for free right?” He said yes. Fast forward to a month and a half. They tell me that I’m putting words in their mouths. Trash company period!! If I could 0 stars I would.
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June 2021 by Paul Burnell
Would stay as far away as possible from this car dealer. Car needed new transmission after 3 weeks. Dom refused to take any responsibility.
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May 2021 by B Gerardi
Very nice people to deal with. No pressure.