-
March 2024 by Kelly E Andrews
Staff is a bit unusually annoying staff does not assist anybody a girl named Sandy says she is the manager there but can’t answer any questions and tells you to call the website because she doesn’t know how to do anything. She said she has no responsibility even if she’s the manager.
-
February 2024 by Emily Sheahan
Kate was the absolute best!! She was so helpful, kind, and knowledgeable. She helped me pick out the best tank, gravel, decorations, and plants! I left feeling so excited to decorate my tank and take my new betta home. I will definitely be coming back to this store when I want to add more decor to Remi’s tank.
-
February 2024 by Josephandkristy White
My kids love the fish they got and the people at Petco were super helpful
-
December 2023 by Tobin Moore
We had a wonderful grooming experience with our nervous puppy! Shealeigh did a thorough, timely groom and made our anxious dog feel safe. She was so gentle and our sweet Wilma looks great.
-
December 2023 by Dat Boi
Very clean for the most part, good selection on most brands as well!
-
November 2023 by Cecilia Batteese
All the staff we spoke to were kind, courteous, and eager to help. Dan, especially, was incredibly helpful, and I will most likely be returning for advice on the mice I'm caring for as well as the tarantulas I intend to keep in the near future. He was quick to answer the many questions we had and was incredibly knowledgeable and patient. I have never been more impressed with customer service! Dan is an amazing contribution to your team and is one of the best I have encountered in the customer service industry. His knowledge and advice has been invaluable. Thank you so much Dan and the petco team!
-
October 2023 by Eleanor Soule
Staff was very friendly and helpful. Got exactly what I needed in a timely manner. Thanks!
-
August 2023 by Kirstin MacLeod
I had a disappointing experience with the grooming department at this location. I scheduled an appointment for 8/14 at 8:30am several weeks in advance and had multiple confirmation texts leading up to the appointment, including one at 7am the morning of the appointment. I arrived a few minutes early to the appointment and saw a sign stating the grooming area opened at 8am. I was surprised that the doors weren't open yet, but figured maybe only one person was working and they would meet me outside at the time of my appointment. Unfortunately I ended up waiting for 10 minutes after my scheduled start time and no one ever showed up. I didn't have time to wait around and ended up calling and leaving a message about canceling the appointment. I looped back by around 8:50 and there was still no one in sight. I did not receive any follow up call or explanation as to why this situation occurred. Very frustrating.
-
August 2023 by Michael Hutchison
The staff here are always helpful and friendly. They do an excellent job grooming as well.
-
July 2023 by Trish Dano
Staff very friendly. Almost always has exactly what we need/want.I highly recommend to all!
-
July 2023 by Odeli Zarate
Very nice service. Easy to make the appointment. Excellent customer service.
-
July 2023 by Tj Call
Fast and easy ordered online and picked up at the store got what I wanted
-
April 2023 by History Buff
We went shopping today for a hamster for our granddaughter. We were assisted in our quest by an employee name Mckenna. She was absolutely delightful. She was very knowledgeable about all kinds of pets and their care and took the time to help us pick out just the right habitat stuff to make our new family member comfortable. Her choices were spot on.
-
April 2023 by Sheamus Noone
Not surprised to see this location still consistently doesn't care for it's animals. It's been years of terrible care for the small animals like fish and reptiles, and when complaining through the proper means they try to say "it's vet approved". Absolutely terrible store and will be leaving a negative BBB review with details and evidence.
-
April 2023 by Donald Bois
I went here on 4/5/23 i was not greeted by a single employee, there was freight all over the place and the cashier was just wandering around and not standing at their register.
