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January 2024 by Mary Betterley
Peter York is absolutely the best of the best in every way! I have dealt with him before, and he has been extraordinary in resolving any issues, including now the total destruction and seamless replacement of my iphone, a very stressful situation. Thank you, Peter, and thank you Verizon!!! ??
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January 2024 by Missy Hall
Tyrese and Alex at the Topsham store are excellent. They provide top notch service; they are knowledgeable, efficient, and patient. Verizon is lucky to have such outstanding employees. My husband and I are both repeat customers and will continue to be.
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January 2024 by Susan Cummings
My experience was outstanding. I was fearful of making a change to a new iPad, but Peter York and Alex Studebaker quickly reassured me that all would be well, and with their expertise it actually was MORE than “well”. I was given such encouragement and shown such respect…all with great patience and good natured smiles. I feel I can return here easily with any questions I have…Feels like family with these two gentlemen!
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January 2024 by Eleanor Commons
Alex and Tyler were very helpful when I came in to replace my phone! It was a quick and easy process they were very professional.
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January 2024 by Amanda DeHahn
I came into the Topsham Verizon store with a unique phone problem yesterday. Everyone was patient and understanding, and Pete tried to fix an unfixable iPhone issue. He talked me through a potential workaround that I could try at home. When that didn’t fix the problem, I went unsuccessfully to the Apple Store and the Portland Verizon store. I drove back to Topsham and Pete and Ty talked me through my options and helped me upgrade for as little as possible. They had a great humor and patience the whole time and I felt listened to. I can’t say how much I appreciate them and the Topsham Verizon store.
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November 2023 by Amy Hobbs
Alex Studebaker was AMAZING ?. He was very knowledgeable and helpful with my trade in. From iPhone 12 Pro Max to the iPhone 15 Pro Max. He made the process super easy. Most of all he was kind. I literally traveled from Auburn to topsham to get better customer service. The Auburn location has HORRIBLE customer service. But THIS topsham store was well worth the trip and I will be making more whenever I need any help or questions answered. Thanks guys!
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October 2023 by Pete Hanrahan
I recently visited and Pete provided outstanding customer service. He was at once friendly, helpful and professional.My career has included 42 years in customer service, so I have seen it all. If I were looking for a customer service representative, Pete would be the first person I would call.Be assured that I am retired so I will not actually attempt to hire Pete! A wonderful employee who would be an asset to anyone's staff!
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October 2023 by Isaac Benowitz
I’m so glad this is my local Verizon shop. I had a very positive technical support encounter. I needed to swap phones on my account and Alex took care of me quickly and professionally. It took 10 minutes, and he was even able to take care of another customer while we waited for my phone to recognize the network correctly. Alex’s efficiency was even more incredible because I had been trying to get this fixed for over a day and I had already spent 7-8 hours trying to do this the previous day with another Verizon store (not in Maine) and Verizon online support.
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October 2023 by Brooke Estes
Went in with some questions about getting a new phone and Alex was quick, helpful, and knowledgeable about his work. Explained everything and got it all done quickly without feeling like I was being rushed or pressured about any decisions. Very happy with my new phone and the service at this store.
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October 2023 by Shannon Desrosiers
Alexander studebaker was very great to work with he helped me & my husband with the iPhone 15 pro and hooked us up with deals for promotions for our trade ins. Our switch on phones took less than a hour . He answered all our questions . Very kind . Looked like he was the only one working too. Great work 5 stars for sure for customer service ! We will be back and hope he helps us again !?
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October 2023 by Michelle Hinton
Alex was outstanding with setting me up with a new service for my jetpack (portable Wi-Fi). Additionally, he was patient, knowledgeable, and well-versed in his ability to assist me.
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October 2023 by J Glaser
We had to upgrade a phone and Alex was AMAZING. Personable, knowledgeable, honest…He knew his stuff and got us setup with a minimal wait.I’ll be sure to return to the Topsham Verizon for all my Verizon needs!!
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August 2023 by Gabrielle Burke
Let me be direct. Needed a phone immediately. Thought I had an appointment at Topsham store but it was with Brunswick. I described my urgency for the phone and needed to do a restore. Alexander from Topsham store not only walked me through the necessary steps but he also pretty much did it for me. He informed me of my options. Never did I feel pushed, just supported. I highly recommend the Verizon store in Topsham and asking for Alexander.
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August 2023 by Karen LaCharite
Great service! Friendly, knowledgeable, and professional. We went in to get two new phones. Alex was great in explaining the options and Devon got everything transferred and set up on both phones. The process was so simple. In and out within an hour! Really appreciate their excellent customer service.
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August 2023 by Awoken Ghost on the Appalachian Trail AG on the AT
We bought our new smartphones here during an upgrade sale period. The Verizon staff was great at explaining everything. The transition went very smoothly. They are great with answering all our questions and made the switch very easy. This place can be very busy so you may have to wait or pick another time. Maybe call them before you go. They carry many different phones, cases, screen protectors, and various plans.