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“Just bought my second vehicle from Lee auto mall and will never go anywhere else. Coming from out of state, they make the process quick and easy. Well worth the 4 hour drive! Competitive prices and excellent customer service!”
“Colt and Taylor were very professional and helpful at town. Fair tire Auburn Maine. they got me in and out quickly for a flat tire fix Despite the fact I had no prior appointment. The staff, as always,are very competent, and helpful. And I would definitely recommend Town Fair Tire in Auburn to anyone.”
“Had a great first time experience.friendly, knowledgeable staff and a comfortable waiting room. Other employees smiled when they walked past. I think they really enjoy working there.”
“My car needed service. When the check engine light came on I drove it directly to Emerson with no appointment. Although they were booked solid for two weeks they agreed to let me leave my car and they would attempt to squeeze it in. In the meantime I went to see Brian Dennis who has been our salesman for years. Told him and Vinnie the sales manager if they could find me a new lease before car was ready I would upgrade my lease NOW! Within an hour I had a quote on a brand new lease and the next morning I drove off the lot with a 2022 Buick Encore. Zero miles. Exactly what I wanted at a price I could afford.”
“We worked with James Morin in purchasing a new truck! He was friendly, knowledgeable, thorough, and loved the low pressure but encouraging salesmanship he provided. And the financing process was smooth and simple. Ps we LOVE our truck!”
“I have had great service at this location. Although it can be challenging to get in contact with them through phone (I tend to just swing by in person) and they're typically booked out fairly far, especially as winter closes in, the mechanics there are always helpful and honest.
They've been struggling with low staffing for quite a while, which the employees themselves can't really help. They usually are fairly busy when I arrive, so it takes longer than you might expect for a rotation and balance, but honestly it's no worse than Tire Warehouse, for example, who I've waited on for almost 2 hours just for a tire swap.
All things considered, I've never had a negative interaction with the employees there, and they have been honest with me about what they have lined up and a fair estimate of when I should expect to have my car serviced.
I got a great deal on tires at BJs with free rotations, balancing, AND flat repair, and that's is well worth the wait in my opinion. Honestly the best deal I've ever gotten on a quality set of tires.
It seems that low reviews are pertaining to the wait time and lack of efficiency, but give them a chance. It's not their fault the company can't get more people hired.”
“Emerson was great to deal with. After a few weeks of hassles with other dealers Jaosn Ward was able to make the experience trouble free. Jason was a great salesman and if it wasn’t for him this deal wouldn’t have gotten done. Traded 2 for 1. I told him what I needed and Emerson didn’t counter back on my trades. 5/5 stars for the sales team and business managers that we dealt with.”
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“I’ve been at my job for 39 years and am in the customer service business and let me tell you that Colt at the town fair tire in Auburn Maine was The best I’ve ever seen he was so professional and his customer service skills were above and beyond!! I give him a 5 star rating!!! Town fair tire is very lucky to have an associate like him . Great job Colt ! I definitely will be back there again.”