On the Road is a business known for its friendly, helpful, and efficient service. Customers often praise the staff for being patient and quick to assist with choosing trailers and truck accessories. The team is highly organized, ensuring smooth and fast unloading, which leaves a strong positive impression. They also have skilled fabricators who can modify trailers, doing a fantastic job at reasonable prices. The business has a long-standing reputation, with some customers having been loyal for over 20 years. Despite occasional issues with repairs, the staff and owner demonstrate genuine dedication to doing right by their customers. In one case, they spent a full day repairing a trailer and even covered the costs when the initial job was not done properly, showcasing good business practice and integrity. Several reviews highlight employees like Mike, who go above and beyond to help customers, even when there is no immediate financial gain. Mike and the team are known for making personal efforts to resolve problems, often making calls to find solutions or loaning equipment to help customers in need. Overall, On the Road is appreciated for its friendly staff, quick service, skilled workmanship, and a commitment to customer satisfaction.
The people here are friendly, funny, and fast when you need them to be. They are also patient with helping customers choose different options for trailers and truck accessories.
August 2025
Great experience. Impressive fabricators. Had a moto trailer modified. They did a fantastic job. And very reasonably priced! Bravo.
June 2025
What an amazing team they have here. Knowledgeable staff, quick serviceā¦I got a trailer hitch for my jeep, I was in and out in 45 minutes AND it was cheaper than going to U-Haul to have it done. Wonderful local business! 100% pleased.