“Whenever I rent from UHAUL, I always try to rent from the folks in Warren. They are friendly, fast, knowledgeable and nice. I am usually in and out in under 10 minutes. Ever wait 30 minutes to get help at another dealer? No here. These folks are fast, safe and nice. Thanks!”
“You don’t just rent a truck here—you leave feeling like you’ve gained family.
When I first arrived at Shorty’s Garage, I’ll admit—I wondered if I had landed at the “U-Haul Cemetery.” It’s a small lot packed with vehicles, and I wasn’t sure what to expect. Then the owner showed up, took a moment to collect himself, and kindly asked if I could wait a minute.
That’s when everything changed.
From the moment he got started, it felt like I was part of the family. The way he and his wife worked together—him in person, her on the phone—was phenomenal. Their communication was seamless, quick, and downright entertaining. His wife was an absolute hoot—so sweet, so funny—and together they made the process effortless.
Despite the tight space, he maneuvered vehicles with such skill and finesse that my jaw dropped. I’ve never seen anything like it. What could have been a stressful rental turned into one of the best customer experiences I’ve ever had.
I can’t recommend Shorty’s Garage enough. Small town charm, big-time service, and people you can trust. I’ll definitely be back—and I’d send anyone here without hesitation.”
“Super easy pickup and drop off. Steve at Wen U Need Us was extra helpful and available for support via phone or text. His shop was clean and easy parking. I would highly recommend getting a U-Haul from here.Excellent customer service.”