Waterboro Market & Cafe is a convenient store and cafe with mixed reviews on its food and service. The experience can vary, with some days being amazing and other days being a miss, depending on who is cooking and the freshness of the food. Positive reviews highlight very polite staff and excellent, friendly service from one kitchen employee. Specific food items praised include the best fries, big and juicy chicken tenders, amazing biscuits, and a good-value family combo. However, there are consistent criticisms. Multiple customers report issues with food preparation, including overcooked, dry, or cold items like chicken tenders, French fries, and burgers. There are also significant concerns about kitchen sanitation and cross contamination, with staff observed using gloves improperly while handling phones, pens, and their own clothes or hair. Some customers note a lot of confusion with the staff and feel the cost is a lot of money for food that was not good.
