AutoZone Auto Parts, located at 2 JFK Plaza in Waterville, ME, is a leading retailer of auto parts, offering a range of new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its kind, helpful, and honest team. Customers consistently praise the staff for their exceptional customer service, especially during difficult situations. For instance, one customer had their battery replaced in freezing temperatures, highlighting the dedication of the employees who go above and beyond to assist. The new store manager, Ryan Sullivan, has received particular acclaim for his attentive problem-solving skills and empathetic approach. Customers have shared experiences of receiving thoughtful help with car issues, such as a rear-view mirror that needed fixing. Staff members, including Mike and Austin, have been noted for their willingness to assist without charging for their help, demonstrating a commitment to old-school customer service values. Overall, AutoZone in Waterville stands out for its friendly atmosphere, knowledgeable employees, and a genuine focus on customer satisfaction, making it a highly recommended destination for auto parts and services.
