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November 2023 by Mike
This place completely misdiagnosed a problem with my daughters car, then charged her $450 for completely unnecessary "repairs" either the mechanics here are completely incompetent, or are just lazy, or, the more likely scenario.... taking advantage of people like most stealerships do. I drove her car for 12 MINUTES and experienced the brake problem she told them about.
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October 2023 by Cat Mama
Fast, reliable, and courteous service.They have two nice waiting areas: one where they offer tea & coffee and nice pub height tables and chairs; the second has comfy chairs, TV, and two private rooms off to the side if you need to be on the phone/laptop or just a quiet place to relax. They also offer rides in their courtesy van if you'd prefer to go shopping instead of waiting in their lounges.My service was explained to great satisfaction and the charge was very reasonable for the work performed.
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October 2023 by Jordan S
I bought a Chevy truck new from Al Nutter in 2021 buying it was easy but once I signed the papers he ghosted me leaving a couple issues and i had to live with them on a new truck. Fast forward to now, looking for some service work while still under warranty and the service department is doing the same thing, refusing to answer calls or return voicemails. I would strongly recommend not purchasing anything from this dealership because once you sign on the dotted line all relationships are severed. You are just a dollar sign and a stepping stone to them. Maybe try quirks instead. They have been more help to me.
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October 2023 by Misha House
My husband & I had a great experience buying our 2020 mitsubishi outlander sport. Adam was so helpful with answering our emails and our million questions. He went over everything so we both understood all the paper work. He also made sure the car was perfect for us when we went to pick it upWill go back to this dealership when it's time for another vehicle!
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October 2023 by Mark Boudreault
Worst experience I’ve ever had buying a new vehicle. My jeep Rubicon that cost me $50,000 has been in the shop seven times for a water leak from the freedom panels, and yet they still can’t fix it. They’ve changed seals gaskets and it still leaks from the same spot. The owner of Central Maine motors is aware of it and so is the general manager of jeep Chrysler. But I’ve yet to get any resolution. I’ve reached out to Jeep Chrysler but still no resolution. Like I said I’ve been at the dealership seven times for the same situation with no compensation for my time fuel or wear and tear on my vehicle, all I keep hearing is they leak sometimes, but usually we can get it after a couple of times. Every time you try to speak to management your call goes to voicemail or the receptionist says they’re in a meeting.Completely unsatisfied jeep owner!!!!!
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October 2023 by Kimberly DiGi
We had an exceptional truck buying experience. After an extensive search I found that Central Maine Motors had a good price to year to mile ratio, so I called and we started working with Emmitt. From the beginning and through out the purchasing process Emmitt was knowledgeable, kind, compassionate, understanding-as we had our littlest one with us, he listened to what our wants in a truck were and absolutely smashed it out of the park! We couldn't be happier with the truck and the service was exceptional, not just from Emmitt but the crew in the back store room made the experience so special.The paperwork was standard, I love the slogan on their website, come get your keys at the place with no doc fee's! I highly recommend this dealership and ask for Emmitt, he would treat you with respect and kindness.
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September 2023 by mary barker
I had a bad experience in Bangor trying to buy a car and had trust issues when looking again. Central Maine Motors absolutely change my perspective in that respect. Thomas Duda was professional, respectful and brilliant. He found a great car for me within hours, at a reasonable price. They went through the car to make sure all components were in tip top shape, updated what it needed and changed the fluids.
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September 2023 by Judy Singer
We just sold our truck to your company. If I could give 0 star I would. We have bought several vehicles over the years and always had honest and helpful dealings. I’m sad to say that our dealing with one of the managers with used cars did not go well. After making the deal we found out the next day how dishonest this man was. We feel that he took advantage of us and our situation as senior citizens. I’m sure he will not tell you the truth on how this deal was done. We will no longer have any dealings with your company. I currently lease a car and will go elsewhere when the lease is up. You have lost a valuable customer over this. My husband is a Viet Nam vet and is 80 years old and did not deserve this kind of treatment.
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August 2023 by Juanita Thomas
I cannot begin to thank Nathan Pinnette at Central Maine Motors in Waterville. I searched and searched to find a place to buy a car. Nathan was the only one who bothered to call me and help me find a car. The service and care for me as a person and a customer was outstanding. I got the car I wanted at a very reasonable price. I would highly recommend Central Maine Motors to anyone looking to buy a car. Thank you Nathan and thank you to all the folks at Central Maine who helped me. You are greatly appreciated.
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July 2023 by Jessica Downey
Good luck brought us to Central Maine Motors! We were on the way home after a failed attempt to buy a 2020 Kia Sportage with another dealership. We happened to find the same car on the way home just before passing the exit. Isaac was a marvelous salesman who treated us with kindness and respect from start to finish. We were able to buy exactly what we were looking for and Isaac worked with us to get the deal done. Thanks a million!
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June 2023 by Lindsay Cool
Kevin Beck always makes my experience here amazing! Drew is amazing to work with as well! Thank you both for your dedication, kindness and making every purchase so effortless!
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June 2023 by Antonio D.
They said I needed my steering system (rack and pinion) done-fluid all over the underneath of the car they said. I only drove the car 5k miles from when I purchased it a year ago I responded. I bought it from you guys and you said it had a 60 point check done on it. Went to another mechanic for a 2nd opinion, who said the steering system was totally fine-no fluid leaks underneath either. What are they talking about? The steering system was great. I owned the car 6 more years and did 6 more inspections with other places who never found a problem with the steering or loss of fluids. Never had to add a drop of steering fluid either. Beware of Central Maine Motors and their free inspection sticker when you buy here. They use that free stickers to reel you in for business and work that you really don't need.
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May 2023 by April Barker
What an amazing experience! Certainly the right choice for my family. My daughter needed a new vehicle, from start to finish Thomas was on it! Within 24 hours we picked out our vehicle, had the approval before we drove to the dealership, literally signed and drove away. Excellent customer service and great deal! Thank you Thomas! We will most certainly be back again to see you.
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May 2023 by Brianna Lindsay
I worked with Kevin Beck and I had the best experience ever car shopping. He was easy to work with and very polite as well as everyone else there. They will definitely be getting my business again in the future!
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May 2023 by Matt Breton
went in to purchase a vehicle, didn't even get asked if we had employment or even try to work with us, Went to Ray Haskell and bought a truck that same day. Salem were rude and wouldn't even talk to us.
