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October 2023 by Jen Brooks
Yum yum. Was so glad they had no closed yet for the season! My pups loved their pup cups!
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September 2023 by R M
Hire adults not teenagers!
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September 2023 by Ethan
The three ice creams I bought were a bit melted. I'll try again another time.
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August 2023 by Jeff Stone
I wish for this place to at least hold up to other DQ in the area but it sadly does not so don't get your hopes
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July 2023 by Hillary G
Great customer service. It's a lot of young kids (teens) working there which is great to see
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June 2023 by Caleb Oclair
Shake and blizzard was over blended and my blizzard always has way too much cookie
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June 2023 by Ethan Bernier
My large ice cream was a bit watery or "melted". I'll try again another time.
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May 2023 by Patrick Day
For the love of God turn your music off at night. And you can't serve ice cream when the AC is broke and it melts before you get to your car. SMH
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September 2022 by Kevin Carter
Ordinarily I don't have a problem getting delicious ice cream however the last time I went my girlfriend ordered two blizzards.. and got two men poses she didn't look at them as we never had a problem before it was 90 plus degree by the time she got home and we sat down to eat it. It didn't taste like men at all except for the girl scouts cookies in it it was basically thin mint cookie with out the mint flavored ice cream. I was very disappointed I called the store they said they take my name down I went back about a week later and they had no recollection or my name anywhere I figured it was the least I could do was give me a major discount since they ran out of syrup and never told my girlfriend I'm not happy about that especially after paying over $5 a piece for something I didn't order as it was too hot to return that's why I called them up immediately and I was assured my name would be written down and I wouldBe taken care of the next time I returned I've been there often I absolutely love ice cream I was disappointed with the customer service and getting the wrong item
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August 2022 by Steven Couture
A nice treat during this relentless heat
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August 2022 by Eric Decker
lousy service, they constantly close the lobby before the stated time on the door.
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July 2022 by Peggy Sue
I ordered a cake in June for my granddaughters party and when I went to pick up the cake it wasn't done correctly refund issued! Now here it is July ordered another cake on July 18th get a call today the day before my grandsons party we are so sorry out computers are down we cannot finish this cake I'm outraged refunds do not make up for any and all excuses 2 times now I'll never be coming back to either of your establishments and I'm def not recommending you DQ do a better j
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July 2022 by bob kk
Great ice cream! Friendly staff!
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June 2022 by Phil Alley
I encourage all of my friends and family to stay away from Dairy Queen in Waterville! All of them. It’s my understanding that they are owned by the same person. The manager Beth is very childish. She didn’t like my sons gf so she fired her using the excuse that she thought she quit because she left the group chat that was on text message! She shouldn’t have to be charged for text messages on her phone that the employer does not pay for! Furthermore, Chris, the owner, doesn’t return calls, he lies to new employees. My sons gf was hired as a cake decorator for $15.50/hr. But she was only ever paid $12.50/hr and even that was battle to get paid for! Corporate DQ did nothing to help her. So, I’ll take my money to Fielders Choice where they are respectful to their employees and treat them like people. Let’s all show Beth and DQ how social media can make them famous!!
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June 2022 by Angie Dow
Sat at the speaker for 8 mins no one spoke to me. Got there at 8:11pm. There were 3 cars ahead of me and they ordered and got their stuff. Drove to window and they shut the lights off. ? Your hours said until 8:30pm?! No one acknowledged me at the window either. ? ?
