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February 2024 by michael esayian
Very fast service and helped me with loading my truck
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January 2024 by Nathaniel Grammer
Ordered online and was able pick up with no lines, hassles, or fuss. Very helpful staff.
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December 2023 by Jake Wisdom
Rude employees. Absolutely nasty. Bad people. Horrible workers. Manager is disgustingly rude.
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December 2023 by Danny “D-Money” Simard
Only really good thing about Waterville Home Depot is that it's close and been in there so many times since remodeling my home cause only way you find what you need is yourself cause ask anyone where something is and it's like they just pick a isle number cause never do I find what I'm looking for where they send me and usually takes asking multiple people to finally find what I've come for! But I will say this the ladies in the outside garden department are always kind and greet you with a smile and wish you a good day as you leave so guess where I check out each time cause they don't look over your shoulder like you stolen something like I feel when I've used the self check out!!!!!!!
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December 2023 by angela f
I'm not very hardware store savvy but I was able to find everything I needed for my project without being overwhelmed or needing help.
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December 2023 by Tori R.
Pro Sales Staff is the Best! Always going Above and beyond for us! Wish they would just change the location to a different area. Too many people just interrupt for Hardware Questions.
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November 2023 by Ruth Ann Malcolm
Would have given 5 stars but except for 1 lovely over lady they are rude and ignored customers waiting!! Wish I knew her name she was so sweet and helpful.
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November 2023 by connie gomez
Bought and had to return laminate flooring,then buy a different type. Christine in customer service was super helpful, friendly and quick.
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September 2023 by Dustin Corson
This is not the first time I have been in Waterville and seen messes like this. The amount of orders they stage on the sales floor is absolutely ignorant. Trying to get through the lumber area is a joke. People need room to move and get lumber and sheets of plywood SAFELY and put it on their cart. Now add the safety hazards and mess on the floor this is all unacceptable and a lawsuit in the making. Where is the training? Where is the pride in giving customers a good/safe shopping experience?
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September 2023 by Cat Mama
I had a rather unique plumbing situation involving an antiquated system.Thank goodness for Bruce Wayne (yes, his real name!) who took a look at my pictures, listened to my ideas (I was on the right track!), and knew exactly what parts would help resolve the problem, and had me on my way within a few minutes.His coworkers call him Batman; I call him a fantastic, personable, & knowledgeable employee!A short time & $12.52 later, my plumbing problem was fixed. He saved me a lot of??? I would have spent by calling a plumber.
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September 2023 by pkm Pkm
Second time in a week the bill was wrong, over double what it should have been, and everything had to be rung up again. The cashier tells me this is happening a lot.
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August 2023 by Tiffany Goodale
I enjoyed looking at the selection of lights
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July 2023 by Jane Doe41
We were here to return a tool from another store. The staff were friendly and most helpful. Store was clean and well stocked. For mid season, the garden center was still brimming with stock. Very Pleased with our visit.
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July 2023 by Joe Bard
Waited for an employee to scan my water bottle exchanges for 5 minutes, in the self-checkout line, because you can't self- checkout waters. Then went to get the exchanges and they were all empty. Currently at 8 minutes of waiting in the return line to return the empty exchanges. Still two people in front of me.
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July 2023 by Nicole Spencer
Just got done walking out of Waterville Home Depot and these two very nice gentlemen called Charles J and Richard offered to help load up my truck without me even asking. Very helpful and pleasant. Thank you!
