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February 2024 by SHAWN DORAY
Very professional and great attitudes Some real down to earth folks
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February 2024 by William Talley
Very happy with service and price!Service: General repairs & maintenance
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February 2024 by Ranger Love
Outstanding Service!Heidi and Kevin went way out of their way to save me money, and explain what I needed. I would strongly recommend this shop for servicing your vehicle, I’ll be bringing both my vehicles back for any future repairs.
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February 2024 by Crystal Cullen
Very pleasant and were able to get car in quickly and were able to make repairs in the same day. Wonderful communication about what was needed and when the car would be ready.
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February 2024 by Lisa
They were helpful, reasonably priced, and got me in right away.Service: Tires
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February 2024 by Stephanie Porciello
People are wonderful!
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January 2024 by Bob C.
I have 2 words for people considering Midas in Waterville - GO ELSEWHERE! Used Midas over several years for tire changeovers and oil changes. Recently had my car in for an inspection - identified a dashboard light requiring fix - they couldn't. Went to another garage who fixed light and identified 2 other areas - Midas didn't identify - to receive inspection. Went to my local mechanic who looked over car and fixed 2 identified areas but could not find a tie rod issue. Returned to Midas who now identified a "tie rod" issue requiring fix before inspection. While I waited for Midas to finish inspecting and determining more work needed, 2 other customers also miraculously needed tie rods repaired! Back to my mechanic I went, who inspected the tie rod in question - he could find NO ISSUE with said tie rod! When confronting Midas about 2 different garages looking at tie rod and not finding an issue they refused to accept this information as true. Became very defensive and refused to have a discussion on the appearance of a "scam" for money occurring. I advise anyone contemplating using Midas in Waterville to find another garage. They are out to pressure you for unnecessary extra work and prey on you with the hopes you don't understand cars. Family, friends and co-workers have been receiving word of mouth advertising to AVOID Midas at all costs! Take heed all!
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January 2024 by Tim McDonald
Had a great experience. Called to get my truck in for an inspection, knowing it was going to need some work to get a sticker. Called on Tuesday, got an appointment for Friday morning. They communicated through every step of the process, gave me options without pressure. Everyone that I interacted with was friendly, helpful and professional. I guess I've found a new garage.
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January 2024 by Angel Luis Santiago
Great job on my exhaust, highly recommend
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January 2024 by Nathan Woodard
The Midas lady was great!
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January 2024 by Toby Suttie
Super pleasant staff. Heidi was awesome. Took me right in on a Saturday with no appointment and fixed an exhaust leak without breaking the bank. Her communication on the issue, take needed and cost was outstanding. Heidi is a super friendly person that showed she cared. Highly recommend Midas!
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January 2024 by Ruth Thom
Having my vehicles serviced at Midas Waterville gives me peace and mind - they know what they are doing - they do great work - very fair prices - very dependable!!Services: Air & cabin filter replacement
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January 2024 by Angela Vannah
So pleased with the service we received! From the first phone call, our service at Midas was exceptional! Heidi found us an appointment time and was so helpful. We are so pleased with the work that was done, the price was fair and the staff was professional and courteous! We plan to use this Midas location for our future car care needs! Thank you for great customer service !
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January 2024 by Diana Kelley
The Midas Girl and Tyler were very friendly and accommodating.
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January 2024 by Gerald Starke
Professional and knowledgeable staff. Appointment was on time and job was completed when predicted.No nonsense. No excuses!
