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March 2024 by Brandy B
Amazing delivery drivers for the Belgrade area! Very thorough and quick!
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March 2024 by Scott Kennedy
Very nice people only thing is hours aren’t right online
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August 2023 by Ryan Morgan
I waited all day after talking to a customer service individual who guaranteed it would be delivered Friday
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July 2023 by doug glidden
Very good service sir give five stars very very good servise ty
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June 2023 by Chaos Dreamer
Three packages in a week have gone missing. When I contact customer support they tell me someone will call me back with information, but no one does. I tried to change the delivery of those most recent package to get held at the access point and was told delivery had to be attempted before I could change it. I AM SO OVER IT. I WWISH THERE WAS AN OPTION ON WHICH CARRIER TO USE. I WILL NEVER USE THIS COMPANY AGAIN!
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March 2023 by Mike S
What a joke. Overnight package was supposed to be delivered with our payroll checks. The driver put in that they attempted delivery and that no one was here. I'm sitting right next to the window where they have to come in and we've been right here all day.
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February 2023 by George Tuttle
Just in my last 2 deliveries from UPS MY MAILBOX CLEARLY HAD MY BOX NUMBER ON IT AND MY PACKAGES WAS DELIVERED TO MY Neighbor
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October 2022 by Paul Harrington
They were very considerate trying to help me in the best possible way about a lost package. Great customer service and very friendly
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April 2022 by Robert Leyshion
ZERO customer service at this UPS Customer location! . I drive from Solon to Waterville today 4/14/2022, to ship a package. The trip eventually turned out to be a total waste of time. I was told by a driver at this UPS location there was no-one to help, but he did try to help. He was not familiar with the shipping labels, so he called his supervisor, a woman who's name I did not hear. She tells him, she's not there (doing her job obviously) to tell me to take my shipment to the UPS Store (franchise) in Waterville. I had no choice since this package had to ship asap. The UPS Store (franchise) in Waterville charged me almost 3X what it would have cost had UPS Customer Center been managed professionally. Don't waste your time with this location or the UPS franchise unless you want incompetence from the UPS Customer center or high shipping prices from the UPS franchise store.Both were ABSOLUTELY WORTHLESS!
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November 2021 by C N
Helpful folks that work the front desk here. I've had a couple next day air packages that were delayed due to late flights and I normally would have had to wait an extra day to receive my packages however their employees were able to track them down in the sort facility for me ?
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October 2021 by Paula Dodge
The only problem I've found with UPS is that unless you mark your boxes as fragile they get tossed and damaged. Even the things I thought were safe got broken.
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July 2021 by Mufasa Shabazz
Packages keep getting stolen, I call for information and they said the the driver supposed to give a call for confirmation of delivery never call , I sit outside to wait for delivery nothing comes but I receive notification that Package was delivered with out seeing no truck stop at the house. That means my 2 cats are going to have no food..
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May 2021 by Jennifer Clay
Always polite, friendly and fast here.
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April 2021 by Scott Richard
Was ok. Felt like I was a bother just being in the office. It took her forever to come out of the office to assist me or even acknowledge I was there.
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April 2021 by T. Wing
Ups lost my $1500 package! It's in Waterville somewhere! I waited around all day because it needs to be signed for! I wonder what happened there..?
