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January 2024 by Chris Yerxa
I’ll start by saying that this is the first car I’ve bought in a long time and I understand the business has changed. That said, buying from Bill Dodge far exceeded my expectations. We visited a few dealerships as we were researching vehicles and felt like a burden in the rare occasions anyone even bothered to engage with us. At Bill Dodge in Westbrook they made us feel welcome and seemed genuinely interested in spending time answering questions and talking through options. We were looking for vehicle that’s pretty in-demand, so we weren’t really sure how the process would go, but the salesman was incredibly communicative about the steps as they were happening and in the end got us exactly what we were looking for. Even after we had locked in our deposit, our salesman stayed in touch while we were waiting for the car to arrive. He unfortunately couldn’t be there when we signed all the paperwork but had prepped a colleague to finish the deal who was also great. All in all the process was transparent and for the first time, I left a dealership feeling good! Big thanks to the team at Bill Dodge in Westbrook!
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January 2024 by Grace Hutchinson
James was incredibly easy to work with. He worked around my hectic schedule and got me into the exact vehicle I had my eye on. Everyone I worked with was friendly and helpful. You cannot beat the warranty program they offer! I’ll absolutely be recommending James & Bill Dodge Saco to my friends!
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January 2024 by Phil Kaplan
James Waring was a great guy and made us feel very comfortable. No pressure. And answered all our questions promptly. Most importantly, he was able to find us the specific vehicle we were looking for even when it wasn’t readily available. Aaron handled the financial portion of the transaction well, and made it much more interesting and fun than that piece typically is. We had a great all around experience.
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January 2024 by Micheal Jensen
The entire experience was great and Liam was absolutely amazing. Super personable and friendly and made the process as smoothe as possible. The got me into an amazing vehicle and took time to explain everything thoroughly. If anyone needs a vehicle call Liam and he will go about and beyond for you to make your car buying experience exciting. Thank you all for a fantastic car buying experience.
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January 2024 by Roland Moore
I went looking for a car for my daughter and met a gentleman by the name of Alec. I was so impressed with his demeanor and attitude towards me that I was sure he could find me the right car. Also want to mention the business manager David. My past experience with business guys had always left me more suspicious than anything. David was great. Nice person with some helpful suggestions. Thanks to both of you guys . I will not forget. Rollie Moore
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January 2024 by Jeremy Shaw
I was greeted with a smiling face and immediately taken to a vehicle that was almost 100 percent what I was looking for. I was offered a great trade-in price for my 10 year old vehicle. The finance department was great, friendly and explained everything. We were shown features of the new car - and he handled the tutorial like an expert and answered all our questions. My wife and I were very pleased by all aspects of the visit.
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January 2024 by ANN BREVIK
We really enjoyed meeting Eric & Erica. Eric took great deal of time explaining options on vehicle. Erica was amazing & made us feel so comfortable. We both felt she was trustworthy & feel your company is lucky to have her. I’ve dealt with a lot of loan officers and she is the best by far. Between the two of them we walked away feeling really happy with our purchase.
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January 2024 by Marian Baker
I had a great experience. Ethan was good about finding out anything he wasn't sure of about the car I got. He followed up well. I wish my used car didn't cost so much but I guess that's the world of used cars these days--I don't believe it was overpriced for this time of high used car sales, just more a seller than a buyer's market. But I feel good about the car and secure in this dealer taking care of me the best they could. Thanks.
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November 2023 by ellie wolfe
It took me about 8 months to pick a new vehicle. 8 month of research; reading, driving, and countless youtube hours. Endless time spent sending screenshots, video links, and dragging my husband to dealerships.Once I had made the decision. It was the details; colors and all the extra gadgets.Then the hunt began. A couple missed opportunities that sold, a few people in sales that wanted to push what was on lot or put me in the little girl box - James at Bill Dodge answered questions and went on the hunt for us. He has been super friendly, knowledgeable and had such great communication. Customer Service is not dead- you just have to find it. Shout out to this James from my James and I because my experience was worth the 5 hour drive.
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October 2023 by Lucas Yoder
If you’re looking for a great, honest, and hardworking bunch of people to help you find your next vehicle, call Bill Dodge.The Bill Dodge team worked with me and my budget to get me into a beautiful, solid car that far exceeded my expectations. Kris, Cari and the rest of the fine folks at Bill Dodge Auto Group made what could’ve been an onerous task easy and enjoyable.I’ll be returning to them to service my vehicle because I trust that they’ll continue to deliver outstanding customer service.Thank you Bill Dodge Auto Group — you rock!
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October 2023 by Vijay Macwan
We worked with Eric Michelson and had a great experience. Eric was full of information and was able to guide us in purchasing a car that best suited our needs. Unfortunately, the car we had picked was delayed at the manufacturer. Eric, however, was able to secure an excellent alternative for us that provided us some additional benefits. Once the purchase / lease was finalized and we picked up the car, Eric spent almost three hours with us reviewing all the operational details of the car, ensuring that we were comfortable with each stage. Eric also followed up in a few days to see if we had any concerns or questions and has made himself available at our convenience to review any aspects of the car that we might need assistance with. Recommend them highly.
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October 2023 by Justin Mershimer
I have had the luxury of buying not only one but two new vehicles from Liam at Bill Dodge in Westbrook. He is the most amazing salesman I've encountered, he makes the whole experience stress free and fun. I would totally recommend going to see these guys, they treat you right and you never feel pressured to make a decision. 5 out of 5 stars every time!!!
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October 2023 by Suzie Peirson
Everyone at Bill Dodge was fantastic! The experience couldn’t have been better. Kayla, Ian and Dave were professional, personable and fun. My husband and I felt right at home with all of them. We are so grateful and will definitely be back!
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October 2023 by linda rizzo
We bought our car from Alec. He was great! Very informative and knowledgeable. Called us twice in the few weeks after we bought to make sure things were going well and did we have any questions about any of the features. We will be back in the future for sure!
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September 2023 by cole bubblo
Overall a great experience buying with Bill Dodge! Everybody is very helpful, my salesperson Ian spent lots of time and went out of his way to keep me updated throughout his searches for the car I was looking for, and at the end was able to find me the exact one I was looking for! I’m very thankful and appreciative of the effort the Bill Dodge team puts forth to provide an easy and efficient atmosphere when looking to buy a car.
