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September 2023 by Darren Blakley
Horrible experience. I had a ladder dropped off that was completely unusable. They also dropped it off and stood it up in front of my car with the legs in the air because they knew the legs were damaged. Luckily, this did not fall over in my vehicle. When I called them back, I could never contact a representative regarding the issue.
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July 2023 by Vivian Anderson (Vanderso)
I wish I could give a 10 star review! I needed to have a family heirloom China hutch moved from Maine to my home in Oregon. I first asked Bisson to have it crated and brought to a nearby storage facility, thinking we would fly to Maine and drive it to our home ourselves. They took photos, dimensions and kept me informed as to where we were in the process. After looking into the logistics, costs etc we asked Preston for an estimate to have it moved. Preston gave us the estimate quickly and communicated very well. We made the decision to have them move this priceless family treasure, trusting that it would arrive in one piece. Well, Preston called the day after we said yes for the move to say it could be sent the VERY NEXT day! The driver of the moving truck,Flint, let us know where he was and we received our item absolutely intact and with courtesy, respect and communication. I would HIGHLY RECOMMEND them for all/any move you have. Thank you Preston and Flint (the driver). You're service was exemplary!!
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June 2023 by Micah Morgan
My mother ordered furniture online and it was shipped through this company. Delivery was not attempted and it was impossible to reach anyone.
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February 2023 by Kelly S.
not customer friendly at all.Rude employees. not available to access storage on weekends to move unless we, the customer pay time and a half for their employees! ridiculous. never use this company to moving or storage.
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September 2022 by Michael Christopher
Everything was going smooth on the move to a new state. Until the movers showed up. I am not pointing fingers and saying it was the guys who were unloading fault. 13k LBS moved.. tables chairs, carpet, sofa, and a piano. They show up and they realize they needed to get a box truck since the big truck couldn't make it down the street. then the onion started to peel back. first they said they needed a professional to move to Piano.. then the furniture started to come in . Rugs were soiled and furniture was destroyed. seems like they really didn't care at all. Its sad since I saw all the great reviews and then this happened.
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May 2022 by Alison Salerno
Just completed my family’s 2nd household move with Bisson in 4 years. I chose them again because the representatives at Bisson are great -very professional, easy to work with and responsive. Brian Hughes went above and beyond and checked in with us regularly and answered all my questions quickly. For both moves, the crew showed up on time and were hard working, careful and polite. Everything was delivered on time, and nothing was lost or damaged. Very impressed with their service! I will continue to enthusiastically recommended Bisson to anyone who is looking for a moving company!
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May 2022 by Lori Driscoll
Bisson was great and treated me right! Preston was awesome, willing to work with me understanding my constraints. The movers, Gene and Fred, were amazing and very professional. They arrived on time and were so careful moving all my property and they hustle. I highly recommend Bisson Moving & Storage!
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December 2021 by Patti Lawton
I've been recommending Bisson Moving for years for my clients and friends but this was the first time I've needed them personally...and I was more than thrilled with the quality of the service I received starting with Preston's walk through and estimate, the communication from Bisson's office leading up to the move....the packing and loading in Maine and the delivery in Georgia. It was as smooth and seamless a process as a long distance move could be. I'll continue to recommend Preston and Bisson Moving and now can add in first hand stories!
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December 2021 by Karin McIlvaine
Bisson Moving and Storage is the best provider of Moving Services that I have ever dealt with. They were with me every step of the way and their Staff was Compassionate, Knowledgeable and Skilled in every aspect.I cannot imagine using anyone else in my Future Moves. Preston was with me from day one and I could not have gotten through this without him. He went above and beyond the call of duty with helping me with many things that were stressing me out. He is a very capable individual....My Packers were unbelievable and hard working..Thank You to Ahmen, Justin and Logan.... I wanted to keep them with me as they were so personable and at the same time extremely capable. I had a drawer of contents that I missed taking out myself and it was packed. Lo and behold Ahmen found it right away and saved the day. The Movers on moving day were such hard working individuals as well and headed by their Leader Jerry who was so completely organized and most careful with my belongings.... I cannot imagine how they can work this hard day after day......Bisson develops a Relationship with the Customer from day one and carry it throughout the entire Moving experience. This is most important as moving is one of the most stressful experiences in our lives. I cannot say enough Positive about this Organization as they are Top Shelf for sure....
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December 2021 by John Gerard
Called early afternoon re prospective move. Told Preston would get right back to me. Called next day and told someone would call me shortly. Three days later and no call back.
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November 2021 by Sandra Wendland
As a real estate professional I have recommended Bisson Moving & Storage to clients for several years and have personally used them for a whole house family move. The feedback from my clients is consistently positive with appreciation for my recommendation. They show up when they're supposed to, work hard, and always complete the job on time. They are professional, the crew is experienced and I've never heard of a single item missing or broken. Equally important is their ability to accurately quote a move. Brian Hughes is highly experienced in this business, honest, and there are no hidden fees. Whether you are looking for a local or a cross country mover (into or out of Maine) Bisson Moving & Storage will take exceptional care of you and your goods!
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November 2021 by Shaman Strickland
Tried numerous times to get ahold of this company. Constantly told that I would hear back from someone about my request and never heard back. Despite calling in a few times. Better off going with another moving company in the area.
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May 2021 by Paul Parker
That's always great doing business with professionals
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April 2021 by Hope Beckman
STAY AWAY!!! Bisson crew moved my 85 year old mother - destroyed several of her items - these were not small breaks but major damage - lets broken off tables, large cuts in upholstery, marble top broken into 4 pieces, etc. Brought the wrong truck- w/ no lift-gate; refused to honor our claim insisted we "take them to court" to resolve. The attached photos are of the actual damage - hopefully this never happens to you.
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September 2020 by John Cole
Did a very professional job, arrived when they said they would, crew was helpful and knowledgeable about dismantling and reassembling beds and did a nice job packing. When we got to the new apt., they set up everything where we needed and even came on under estimate! Would recommend to anyone who needs help with a move, one less thing to stress over in a stressful event.
