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November 2023 by jason batista
Made car shopping effortless ! Great people great cars great prices !!! Will definitely return.! Big shout out to my salesman Brandon and Carry In finance for taking such good care of everything ! They both took the time to explain everything !!
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October 2023 by Ryan Carrier
Worked with Brandon directly but everyone was great! Process was about as easy and straightforward as possible. Very happy with the purchase and team we worked with!
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September 2023 by Christopher R.
Since my last review Mike Profenno and his team have made things right and has gone above and beyond to address my concerns. He dug deep to figure out the issues with our X3. Thanks Mike.
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September 2023 by Lindy Pew Bucher
How refreshing ! Do you need help ? That question was asked by salesman , after we had looked around awhile . Soft sales , and no pressure . We picked what we loved , and drove around . Practical advise and helpful suggestions . We thought this dealership was so easy . We recommend looking for your BMW here
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August 2023 by Alison Wolverton
I am very pleased with the sales team at BMW of Westbrook. Zach was easy to work with and extremely knowledgeable. He kept me updated on my new vehicle as it progressed through the manufacturing and delivery process. I enjoyed working with him and love my new car!
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August 2023 by J Landry
Very responsive. I sent an inquiry through car gurus on a new listing after they closed for the evening, and I received a reply outside business hours asking if I had any questions and letting me know I would be contacted in the morning. Sure enough I was contacted the next morning and was very pleased that the car was ready to view (unlike many others that say it has to go through the shop first and they aren’t sure how long before it will be ready). I went to look at the car the same day and couldn’t be happier with the experience. Brandon was a great salesman, not pushy and very willing to answer any questions I had. I decided to buy the car and went back to pick it up the next day. Fast and easy. Thank you!
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August 2023 by Charlie Tufts
Flawless from start to finish. Kudos to the Dodge family for putting this fabulous BMW team together. Special thanks to Brittney Hale for her patience, understanding and professialism throughout the entire process. I seriously do not understand why it took us so long to switch to BMW and Bill Dodge.
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August 2023 by Christopher Roes
Made an appointment to have our 2019 bmw x3 looked at for an exhaust leak coming from under the vehicle by the passenger side. Noticed there is a clamp there with a gasket. After sitting most of the morning there was told it was the gasket and was replaced. 379 dollars later only to find out it wasn't touched. Still leaks. I wonder how many other people they take advantage of. Would never recommend them.
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August 2023 by Ljubisa Filipovic
I’m absolutely disappointed at the service we received and lack of communication with BMW of Westbrook. Me and my fiancé schedule to see a vehicle that was available when I reached out and set a appointment. We were scheduled to come in the following day to see the vehicle at 5:30pm we cleared out afternoon schedules only to come to the dealership to be told rudely “the vehicle was sold maybe a day or two ago” , with no communication or a courtesy phone call , Email or text to notify us prior to us showing up and wasting my day to come in I find it unprofessional and not trustworthy of a dealership to do that to a potential client. As a business owner myself I find it not okay to pretty much lure a client in and waste their time to have no solution. Definitely will not be shopping here.
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July 2023 by Next Level Dan Knight
Best dealer experience with Joe and Matt! Just picked up an m3 CS and they were so professional and easy to work with! Thank you both!
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July 2023 by dan kim
Best dealer experience with Joe and Matt! Just picked up an m3 CS and they were so professional and easy to work with! Thank you both!
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June 2023 by Jason McAllister
The sales associates were amazing. Low pressure professional staff. I am very happy with my purchase and the service I was provided.
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June 2023 by Anne Bagley
I was very surprised to actually that I enjoyed shopping and buying a car. Zach was able to confidently, without any stereotypical car salesman push, sort through my interests, needs, and sell me a car I think I will love as much as my previous BMW.I cannot imagine going anywhere else for our next car.
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June 2023 by Sara Fitch
Garth in BMW service is a true professional. He has gone above and beyond to provide great customer service when circumstances had not gone as planned. He is kind and compassionate. He made things right by BMW. Give this guy a raise!
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June 2023 by Moe Lester
Garth and the rest of the Staff are true professionals. Very clear and concise, they explain everything in detail and their demeanor and attitude are top notch.
