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March 2024 by Kwamie Turner
They are not perfect but they did help me out.• I was called and sent pictures of the issues they found and fixed.• The price I was given for the work that needed to be done was fair and honest.• As a Trucker from Maine I would give them my truck to fix again.
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December 2023 by Bruce Hanks
This location was beyond amazing and Blake at the front desk is incredibly knowledgeable on truck repairs. He was able to diagnose a coolant leak issue in less than 10 min and had repairs done in under 2 hrs. He really saved me and my ability to make money and I'm truly grateful. If I could I give them 10 stars and definitely bring your business here.
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October 2023 by Harry Louis
Horrible customer service. they did not do anything on my truck. they then turn around charge my company over 1500.00.
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August 2023 by Tripp Studios
Got here first thing Monday morning was told it would be done by Friday. Checked back in on Friday it's not done but 100% it will be done by Monday. Go back Monday morning, its still not done, but tomorrow for sure, wait around all day was then told it was a 50/50 chance it will be done Tuesday but probably longer. Why not just tell the truth when I first show up so instead of waiting for it to be done quickly I'll expect it to be a while and instead of not working for a couple of weeks I can get a loaner vehicle and not have to worry about when it's done.Edited.
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June 2023 by Charles Gould
Thought they had a wicked attitude not very happy probably won't go again
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May 2023 by Josh Booth
Customer service is bottom tier. Communication is non-existent. I absolutely dread having to use this place for ANYTHING.
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May 2023 by Brian Farmer
Worthless. Sat for 5 days for them to tell me they can’t find anything wrong, after breaking down 7 times in 3.5 hours. Our shop already diagnosed as transmission controller.Update. Our shop found that the wire bundle that Carrie’s data to the controller was routed to not have enough slack and was partially unplugged. Took them a whole 3 hours to find the issue and do a grease job.
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April 2023 by Andyr Chong
Very professional mechanic Brandon! I had wire issue .Thank you very much guis!
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March 2023 by Nick Singh
I had a problem with my def, took it in for service on Wednesday, got my truck on Friday evening. One of the part had to be shipped. But they got the job done fast.. service department guys were friendly n great service.
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December 2022 by Moldex Inc
The worst experience ever had. Gave a deposit to Michael for 4 trucks. Than called us after 6 hrs saying that his management wanted to sell to a local lady 2 trucks so they accepted another deposit for same units. After 10 days requested an update on 2 units left - Michael is telling us he sold another one. So instead of 4 trucks, I'm left only with 1. Told them to keep it, cause I'm not dealing with goofy dealers!
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November 2022 by Jeff Frost
Excellent Service. GOT my last truck checked in by Mike & was able to get a room at the Fireside Inn
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October 2022 by Matilda Bishops
As you walk through the parts department to get to the service department...they just look @ you funny..like why you not stopping in this part?Joe in the service department was real nice when I had to go pick up my keys from him.
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September 2022 by Charles Lafferty
Parts folks are great. Service guys lousy ... at least for RV's. In August I picked up filters from Parts and scheduled an appt with Service to have end links and bushings (suspension) done on 9/14 with 1:00 pm as a hard stop. Two days later I realized I did not have the capacity to do fluid and filter change so I called and asked if they could fit it in at the same time under same schedule. "Sure. No problem." I arrive the day before the start of my 8,800 mile trip so that it was available when they opened at 7:00. They proceeded to tell me they are too busy and can't do fluid/filter in the time given. By 8:30 they pulled my motorhome out of the bay with only end links done. I full time in my RV and needed and expected this work done now. They had 4 1/2 hours to do the work but claimed it wasn't enough time. Even Parts guys called around trying to find a local spot that would work on it. No luck. They obviously cater to trucks and don't care about RV'ers.
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July 2022 by Mehmet Durmaz
I have 2020 freightliner cascadia. Need to fix park smart system. They didnt want to fix it.
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February 2022 by victor olaofe
Nice guy at the parts,call in for a part he as it,told him pick it and place it on the table for, I pull in less than 30 minutes transaction completed in less than 5min.
