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October 2023 by Carol Mosley
Customer Service is great! Bought my Subaru there and have all my car service done there.
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September 2023 by Jay Beals
Just had a great experience with Tom and LRI, I brought my Forester in for some transmission warning lights and inspection and they did a great job explaining what the risk was of each step in troubleshooting, and the reality of working on an older vehicle. All service was performed as explained. Very fair and up front, I would recommend them.
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July 2023 by Janelle Richard
Despite being a regular customer for decades they refused to take responsibility for damaging a tire and charged $130 to fix the issue they caused. I’ve recommended them for years as being fair and reasonable but clearly something has changed. They lost my business and I certainly won’t be sending others their way.In response to their reply I most certainly did not hit anything in the less than 1 mile between leaving their parking lot and the low tire pressure light coming on. I very much wish that I had just called AAA and gone to Sullivan Tire.
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February 2023 by Ed Pooler
One of the most honest and knowledgeable auto service centers I ever dealt with. Will be back. Can't recommend them enough.
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November 2022 by Frederick Writt
Well run shop. They've been my go-to mechanics for 25 years, No complaints ever
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July 2022 by Bob Vance
Took my 2014 forester in for oil consumption issues last year. They never mentioned the class action lawsuit, or did an oil consumption test, or how a short block replacement would be covered under the extended warranty per the lawsuit. They did a timing cover reseal that did not fix the issue. Still burning a quart every 400 miles and stuck dealing with it unless I want to pay for a short block replacement myself now that I am beyond the extended warranty. Avoiding them and Subarus moving forward.
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May 2022 by Brian Harris
Purchased my first Subaru Forester from these guys and had all my service work done including replacing a clutch. When I got my Crosstrek from another dealer I brought it in for all stickers, service work. Tom, Andy, and Dan are always responsive and helpful for future repairs.
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October 2021 by Tyler Dunphy
Nicest people ever. You have to go here first if you want to be treated honestly and fairly!!! You will need to go no further
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May 2021 by Charles Cole
Racist and homophobic employees.
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April 2021 by Michael Ruby Jr.
Love Lake Region Imports. Great people and they always take great care of me and my car.
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January 2021 by Alexandra Vining
Went to them for a second opinion on the expensive repair the dealer said I needed. They were able to charge me about 1/10 of the dealer’s quote for the same repair.Frankly, as a young-ish woman, I usually feel on guard with auto mechanics and worry about taken advantage of. No such feelings with Lake Region Imports. Really nice people, explained the repair they needed to do in great detail and without any condescension. Answered all my questions.It’s been a month or so since the repair and all is well so far. I’ll be bringing back my car for future repairs for sure!
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December 2020 by J S
They went above and beyond to help find me the part I needed to get me back on the road!
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November 2020 by Dottie Papi
These guys are the best and always so friendly and polite.
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November 2020 by Mason F.
This Place wow where do I start. They are the most positive full service and friendly garage/car sales place I have been to yet. (They have great prices too).I was vary surprised how big the place is from the street it looks small but when you go outback it's huge. Totally professional staff with the latest technology's for fixing your car. It left me impression of what a garage should be.I would totally go back. Thanks for all the help guys. I really do appreciate you.
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August 2020 by Matthew Buotte
I cannot say enough good things about these guys. I have bought my last two cars from there and my fiancé her most recent. Always helpful, super friendly, and they stand behind their work. At this point I can’t imagine doing business with anyone else. This place is truly the best and the business and I do not say that hyperbolically—I have never found a place in the auto industry this good. Can not recommend enough!!
