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November 2023 by John Hambley
My experience was nothing less than excellent! Ryan Hartford was very well informed and easy to work with. He really helped me make the selection that was right for me and helped me get acquainted with the vehicle. Excellent work!
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October 2023 by James Turcotte
Recently purchased a 2019 ford escape, Casey was extremely nice and professional. I came into the dealer very nervous but Casey made it a stress free process. Was there for a few hours and Casey walked me through every step. Very kind people at Lee and they try there best to get you in ur car at the best deal. Would go again to get another vehicle.
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October 2023 by Robert Lorrain
Went to Lee Automall in Westbrook today to look at some new jeeps. Had to retire my old Jeep Patriot. Casey Kruger met me at the door and immediately made me feel welcome. He showed us the car we wanted to see, took it out for a ride and then lined everything up for financing. This is my 3rd purchase from Lee and I’ve been happy every time.
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October 2023 by Karen Turner
Was on vacation in Maine with my brand new Challenger and it suffered a major issue. Tried another dealer close to my campground that was no help since I wasn’t a customer. Told me 3-4 weeks. Got in touch with Lee through my selling dealer. Was brought in immediately. Rental car was waiting for me. My car was fixed within 3 days, and was hand washed at pick up. Eric Ferguson in service was outstanding. We live 4 hours away and would have them service our vehicle in the future. Well worth the drive.
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October 2023 by Chris Kaye
Outstanding service. Patient, knowledgeable staff with a great stock of cars. Nick, our sales guy, was fantastic. No hard sell, just built a good rapport and worked through what was a complex transaction effortlessly. Highly recommended!
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October 2023 by Jadyha
Declining Service Quality and Extended Wait Times at Lee Dodge in WestbrookI've been a loyal customer of Lee Dodge in Westbrook for several years, having purchased four vehicles from them. However, my recent experiences have left me disappointed. The quality of service at this dealership has steadily declined, and I'd like to share my concerns.One of the reasons I chose Lee was because of their maintenance package for my vehicles. Unfortunately, when I need service, I find myself facing significant challenges. The service department is consistently booked out several months in advance, leaving me in a frustrating and inconvenient situation.What's more disheartening is that I've started to feel like just another number to the dealership. My vehicle has been out of service for a considerable portion of this year due to the extended scheduling times, and this has greatly inconvenienced me.I won't be purchasing another vehicle from Lee. As a loyal customer, I had hoped for better service and more personalized attention, but it seems that those days are behind us.
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September 2023 by Nancy Diaz
Excellent car buying experience. Dorian was very helpful, listened to what we were looking for and didn't try to oversell at all. Highly recommend
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September 2023 by Tessa Lyons
I had such a great experience with Lee Dodge. Casey K. was so helpful finding me my new vehicle! During what could be a very stressful time having to replace a vehicle unexpectedly due to flood he was there to make getting my new car was stress free!Michael B. was also so helpful with helping wrapping up all the final details also was very funny and kind.I felt so comfortable !!I will always recommend Lee Dodge for there great customer service!
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September 2023 by Jessica Mayhew
Such an easy process to get my first Jeep! Everyone I worked with was so friendly. I worked directly with Nick who was very helpful and answered all my questions about the purchasing process and Jeep's in general. Looking forward to continuing to bring my car to Lee for general maintenance as needed.
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September 2023 by A Thomas
Nick was so great to work with. I’ve had 20+ vehicles over the years, many of them bought through dealerships, and Nick was by far the best to work with. He was professional and efficient, not pushy at all, and was just a genuine, kind person.Everyone knows working with a dealership comes with the woes of the “car salesman”. Nick was just the opposite. He listened to our needs, showed us some options to try out, and was comfortable to chat with while the details of the sale were being processed. We will seek him out specifically next time around.Additionally, the one other person we talked with regarding the sale while filling out the final paperwork was also pleasant and efficient. The facility was clean and quiet, and there were many vehicles to choose from.All in all, a perfect experience. And we love the vehicle!Thanks Nick!
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August 2023 by Quinton Ward
It was amazing!! I had Kyle L. and he helped me get into my new to me Jeep Grand Cherokee!! Paperwork was smooth and customer service was phenomenal!! I will definitely keep Lee in mind next time I purchase a car!
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August 2023 by AD Shaw
Kyle Lemieux was very helpful with purchasing the new vehicle. He was very professional, able to answer all my questions, what he didn’t know about the vehicle, he was able to get the information for me quickly. After a week+, I have had zero issues with the new vehicle, if any issues do come up, I have complete confidence that Kyle will be happy to help.
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July 2023 by Nikkol Mulligan
Had an amazing experience at Lee Dodge! Cody helped me find the perfect car within my budget and got it done quick and easy! Couldn’t have asked for a better sales rep and time getting a car, absolutely thrilled and even more when he checks in and asked how the car is. Got a call for my year anniversary and just showcases the care he puts into his work! Thanks Cody!!
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June 2023 by Christopher Harmon
I had a great experience with Matt Thompson at Lee. He was friendly from the get go and showed me everything I wanted to see without putting any pressure on me. He and the rest of the crew were even great with my young daughter as we went through the process. Matt was upfront about costs and had the knowledge to answer all my questions. He was able to help me find a car that fit my budget and lifestyle. I was also happy with the finance manager who was direct and didn't try to play any games with my payments. It was an effortless and quick experience. I highly recommend Matt and the crew at Lee.
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June 2023 by Jeff Baker
Highly recommend this dealership. Exception customer service. My truck unexpectantly broke down very early Saturday morning.I called Lee Dodge Chrysler Jeep Ram and Dorian answered. He was extremely friendly and helpful. Dorian was absolutely fantastic in helping me navigate getting a rental vehicle over the weekend that would accommodate my 180 lb Irish Wolfhound. My experience with Lee has been fantastic all around.
