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September 2023 by Jillian Foley
Not child friendly and the whole place just felt and looked dirty. Tried on both sides to draw blood from my infant and then they gave up. They held him down and moved the needle all around trying to find it. Clearly they are not used to drawing from babies. They also put gauze and tape on then told me it was a choking hazard and to take it off when we got home… maybe they should just use something else for kids?
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November 2021 by John F.
Be prepared for a crowded waiting room, with SRO as standard. And having to use a public bathroom down the hall to do a urine sample and the bring it back to the Nordx office. The peeps who work here are obviously working as hard as they can though and are pleasant. Shame on Maine Health for not having adequate waiting space and a dedicated bathroom for the Nordx lab. They do own the building after all.
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January 2021 by Matthee H.
While I have only been here myself once, I have dropped off family members here a few times. It's located in the middle of two very busy intersections. However, there are two entrances and of course exits. So getting in and out is fairly easy to do. The parking lot is almost always busy, unfortunately. It looks a lot bigger from the outside than it is on the inside. When you enter the building they have someone sitting in a chair nothing fancy, However, they will ask you where you are going and make sure to direct you to your location If you have any questions. I am sure there are areas that I haven't seen or have access to. Nordex is located on the second floor to the left when you get off the elevator. A small section with very friendly staff. A few small rooms for getting your blood drawn. Very speedy service I've found. Even with Covid going on they take care to clean and keep you safe which is nice. They have taken everything out of their waiting room for the most part along with taping up some of the chairs in the room.
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August 2020 by Joe Mottershead
I go to the Westbrook Lab a Lot for My INR Check! the Girl that Works there is Awesome! Best ever in that Location!!! She told Me Today That she Was Leaving at the end of the Month and going to Biddeford Ouch!! Can you give Her a Large Raise to stay in Westbrook? I will be happy to pay a Bigger Co-Pay!
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August 2020 by Trystan Snyder
Sarah is an awesome phlebotomist!
