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November 2023 by A. G. Storm
Excellent customer service. Jason was by far the best car sales rep I've ever worked with. There were some mechanical issues shortly after purchase (no fault of dealership), and Jason and the rest of the Rowe team stepped up to the plate to resolve the issues quickly. This is how things should be done - definitely worthy of 5 stars.
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November 2023 by hannah kenney
All staff were professional and helpful. Any questions I asked were answered. All the typical maintenance was done on my vehicle, a few places I have been before only do the physical work and leave the pop ups on the dash. But here they took care of the pop ups, so now it’s all accurate on when I should be in for my next maintenance visit. Highly recommend. They also have a wonderful waiting area with decks and a delicious coffee machine.
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October 2023 by Tasha Gaudette
All around great service. Seth was incredibly helpful, and kind. He was thorough and covered every base so. Matt was fantastic as well. Left feeling confident in my decision not only in my new vehicle but in choosing the right dealership as well.
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October 2023 by Brian Smith
How could one complain when everything is pretty near perfect. You folks do a good job. Why else would I drive from Camden to buy and do business with with you?Seriously!Dr Brian SmithCamden, Maine
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October 2023 by Kathy Bleier
nothing quick about their service. I had 10am appointment for oil change, tire rotation and a sticker. Car did not move from my arrival spot for 1 1/2 hours. Then took another hour for the service. Service was better when it was next door at Hyundai. I will stay with local mechanic in the future. Gave 1 star as employee at the desk was nice.
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September 2023 by Kathi Foye
Friendly staff; comfortable waiting room with free snacks. The warranty work on my car was done in about an hour and the interior of my car was cleaned. They could not wash my car because I have a roof rack. Not sure I understand that but I appreciate the care they took with my car.
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September 2023 by Gail Gibson
I was extremely pleased with the attention my salesman, Dan, gave me during the process of buying the car. He was knowledgeable about the EV Hyundai I was interested in and he explained all the features well. I am very happy with the experience that I had at Rowed Hyundai.
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September 2023 by Nathan Paradis
Was able to drop vehicle off for warranty repair at a time that worked for my schedule. Repair was complete efficiently and I was able to pick up the vehicle much sooner than anticipated. All staff interactions were pleasant with no waiting around, which is always a plus
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September 2023 by Rob Hyssong
Rowe did a great job! They were fast, efficient and thorough. They explained the problem, and possible solutions and talked me about my options. It turned out to be a cheap solution! I was very impressed. Highly recommended.
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August 2023 by AskMoeJo
The staff is really amazing. Came in with a bad tire and one that had a slow leak. Was able to get a new tire ordered and mounted and fixed in a day when I thought it would be 3 days to get a new tire the price for the whole thing was very fair. In and out in a timely manner. Staff at the service center was very friendly and professional kudos to them. Definitely recommend doing business with them now and in the future.
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August 2023 by Steffy Amondi
Best dealership. Service unmatched, shuttle service so you can go about your day while your car is being fixed. I have referred 3 people to purchase cars from this dealership and they’ve all been impressed. I don’t know much about cars but I’ve never felt like they charge unnecessarily. In fact, I once thought I needed to buy new tires and they let me know they still had a lot of run left on them. They’re very honest. All this to say, I do not let anyone else touch my car except the folks at Rowe Hyundai. 10/10 recommend.
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July 2023 by Amber Ayotte
I had been researching the 2023 Hyundai Elantra HEV and I finally decided to go for it and upgrade from my old 2007 Ford Escape. The process could not have been easier and Brian helped me get not only a better rate than my bank but also made sure I got a $750 dollar rebate to take off the total price. Brian made the process super easy and I am totally in love with my new car! Thanks again Brian!
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July 2023 by Stephen R.
I would strongly recommend never doing business with this pathetic dealership. Their service department lies about defects to avoid honoring known warranty issues, in our case the audio system on the 2022 Tucson. After failing multiple times, service wouldn't even do a minor reset much less take care of the real problem with a defective piece of equipment they are well aware of. Extremely poor business.
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July 2023 by Danielle Tortorich
My experience with Jason was wonderful! He was extremely knowledgeable and professional! I would recommend anyone who is in the market for a new vehicle to do business with him!
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July 2023 by Tikisma
Excellent experience at Rowe Hyundai in Westbrook. Appointment easy to make. Friendly and efficient staff members. My car was scheduled for a recall and I mentioned that I was concerned that the check engine light was on. This too eas taken care of at the same Appointment. I highly recommend this service center.
