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“Friendly service and great selection. Jacques is a great professional who is very attentive and friendly. Definitely recommend stopping by and saying hi. Will be coming back every time we’re in Portland.”
“Not the biggest store front, but they are full of good pieces. I always go in for the 1$ cans of soda. They did get rid of baha blast though so they lose a star. But prices are solid”
“Extremely helpful and friendly staff, especially the resident staff dog Ruby. Seriously they're lovely people, never had anything but a wonderful, professional, and prompt experience there. Great prices and a great selection. Also a good little boat beer fridge with constantly changing options for those of us of the island persuasion.”
“King palm Roll is hands down one of the best rolling papers.
They’re easy to roll, smooth to handle, and burn evenly every time. The quality makes rolling simple and frustration-free, whether you’re a beginner or experienced. If you want consistency and great performance, King Roll is a top choice.”
“I go out of my way just to get the fantastic deals on lots of there items they are priced lower of all the Smoke shops I've been in Portland. This store is the best.”
“Freak Street has the friendliest service and their hats/shirts are less than half the cost of the gift shop two doors down. I would definitely return here for Portland, Maine memorabilia. They also do screen printing if that's what you're after.”
“Best "Smoke Shop" I've walked into.Everyone I've made a transaction has been highly knowledgeable and the friendliest.They always go above and beyond to research their products and make sure the customer's feedback is heard!The store is very clean. Display cases are neatly arranged, not overflowing into the walking areas. Strategically placed products so you don't forget the important parts!Beautiful glass selection, good paper selection, quality vapes, and some decent accessories.I've been here almost every week for a year and only had one vape be defective, but it was promptly replaced as I had not left the store before noticing.The name may be Exhale, but be sure the first thing you do when entering is inhale and relax. Smile and enjoy the calm, clean shopping.”
“Best head shop EVER! Friendly, clean and absolutely more than reasonable prices. I live 45 minutes away. I drive by about 5-6 other places en route to you guys! Keep up the great work!”
“I want to go ahead and commend both CJ and Julie today on going above and beyond to do such a simple act of kindness, but something that brought tears to my eyes. Something that you rarely see nowadays. People are so quick to complain, and then tell five other people how terrible their experience was but how often do you see someone to recognize a member experience they had? These two are the dream team. Smiles, positivity, and good energy fill the store As soon as you walk in. CJ was a saint and extremely patient with my fiancé and night as we went through almost all the torches. Very educated and knowledgeable and so kind. Long story short, I was $1.06 short, which I had in my car on this cold day. It was parked way down the street so it felt.. I was about a dollar short from my total. Julie heard me from the back and said to me without any hesitation that she would cover the dollar and six cents, I’ve never come across such extraordinary customer service. These situations may be small to some, But can change a persons entire week. Now I’ll make sure to go ahead and pay it forward, because you never know what someone is going through. Or how such a small gesture can affect someone’s day. I will forever remember this experience today and make sure that cigarette shopper on Congress Street is my one stop shopping for all my smoking needs”
“I went there to purchase a new ashtray For outside. The customer service was great, and I liked the way they connected with their regular customers.
If I am in that area and are in need of any products for my nasty smoking habit , I most differently will go back .”
“The food is good and they have a good selection of stuff. It is kind of pricey for a convenience store, but it's only a block from from my place so I can overlook that if I'm not broke. The food is good as well.And the staff is always friendly and welcoming.”
“5 stars for Kay at Wild Side Smoke Shop in Portland, Maine! Kay was incredibly helpful and I really appreciated the way she looked out for me. She went above and beyond by saving one of the items I wanted before they sold out, and she truly did not have to do that. That level of care and consideration meant a lot to me.
She was also super helpful in explaining how I could get a discount on my items, which I really appreciated. It made the whole experience feel personal, thoughtful, and customer-focused. Great service like that makes a huge difference.
Thank you, Kay, for being so kind, attentive, and helpful. Highly recommend Wild Side Smoke Shop, and especially Kay, if you want someone who genuinely takes care of customers.
Here’s a slightly shorter version too:”
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“The other day I stopped by to get a bottle of my go to wine. Everything had been rearranged but the owner immediately knew where my wine was located. I didn't even need to remind him which wine I was looking for. That's awesome customer service!”