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July 2025 by Lauren Schreiber
P.O. Boxes aren’t accessible during the hours the post office is closed. Super weird. First place and only post office I’ve experienced this.
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January 2025 by Jamieson
I wish I got her name, but the receipt states Clerk 33 … she was very pleasant and made the trip a breeze. Thank you
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December 2024 by Cleopatra
It's a good enough office, except this is the first time I haven't had 24 hour access to my PO Box. I've had boxes at other post offices and they were set up so that even when the desk was closed, customers could still get to their boxes. It takes days for me to retrieve my packages bc I work 10 hour shifts, so if my package is delivered on a Sunday (when they're closed) and my next off day isn't until Thursday, then I can't get my packaged until Thursday...
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July 2024 by stellathefella
I feel judged walking in there. The customer service is ok. And can i just say, if you're going to have a whole section for forms, maybe!, just maybe leave a pen around?... Its bad enough there is always a huge line, now I have to walk past a bunch of people all because the only pens in this establishment are hogged by the front desk.
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January 2024 by Jill D'Angelo
Great service and great employees at Westbrook PO.
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January 2024 by Mark Siladi
The front desk team here are always polite and super helpful. The lobby could use modernizing but Ill take good old fashioned customer service over shiny lobby any day. Thank you,
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January 2024 by Darnell Williams-Pullen
Good Service and Food…Exceptional!!!
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May 2023 by Jacob Morgan
Havet seent my mail in a week this isn't the first time either it ps me off
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March 2023 by Mel Sawyer
Great customer service.
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December 2022 by Poshin Amatya
They were patient with me. I had to do a priority express with little idea, but the desk agent helped me calmly.
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December 2022 by jewelweed
My priority mail has not arrived, 3 days past due it's delivery date, the tracking number is no help, i need to be home to sign for it, but when???paid (Extra)priority mail. Sometimes I can go week's without my mail being delivered,Why?
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October 2022 by Jake Moody
Very kind staff answered all my shipping questions and concerns ☺️
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February 2022 by FurryTrash 23
If I have to go to Portland to get my mail.. why bother having a post office in Westbrook?
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April 2021 by Gail Vultee
I always have great service here. Nate is especially great, but I enjoy quick chats will all of the staff while they're getting my packages weighed, etc.
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January 2021 by Jules
Terrible customer service. Snotty and rude, especially after waiting in long lines. Simply trying to drop off a pre-paid package and they refused to send it for me.