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September 2025 by Anastasiya Klimovich
I needed a towing service and they did an amazing job. Quick and professional. Thank you!
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April 2025 by Alison Kent
Towing service was excellent. The mechanic ran a full diagnostic, with my consent, and ordered the needed parts at the best possible price - all with my approval up front. Everyone at Collins was professional and courteous. Pricing for the work was as expected and the estimate was given before any work was done. They even shuttled me back and forth to the motel! Thanks for helping get my car back up and running quickly. I would recommend this business and use them again if I lived in the area. The mechanic (Rick) did a great job towing and fixing my car. AJ, at the front service desk, was friendly and professional and Rick Collins (owner) was also very helpful. They all made this unexpected minor disaster much easier to deal with - (cars break down at the worst possible time) - thankful that the folks at Collins could help me out. Your efforts were much appreciated!
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March 2025 by Christopher Everett
Always been good with my work orders
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March 2025 by Carol lake
I was very happy with the service at Collins!
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March 2025 by Christina Bobrow
We liked working with the team at Collins! They were efficient and friendly, and results were in line with the estimate. We’ll choose them again in the future.
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August 2024 by Kristin Barker
Great Service, Bought my jeep from them and I'm in love. Only had an AC issue and he fixed it right away!!! Highly Recommend ?
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August 2024 by Josh Dow
Awsome service fixed my jeep up right as rain
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August 2024 by Kristen Wilkinson
We think everyone at collins is excellent. They are fair and understanding. They will always do what they can to make you feel important. We would definitely recommend them for any of your service needs. Very glad we have worked with them and will continue to in the future.
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August 2024 by Patricia Paluska
I found the people at Collins to be very nice and they took very good care of fixing a car I had just bought from them 2 months ago. I would recommend them for buying a car or for doing repairs.
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August 2024 by Loy Holley
⚠️ warning ⚠️ first off look at how many one star reviews this guy has. People like this Will only take you for your money. Horrible to his customers. If you don't believe me, you can always look at all the other reviews.
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July 2024 by Monica Almy
In my opinion, these guys are crooks! They stole my money from me. If there ever was a group of people that should NOT run a garage, it's these guys. Save yourself a headache and go somewhere else.
They are awful at communication. They will not call you back when they say they will. They installed a faulty part and continued on and had no clue as to what the problem was.
After we brought it somewhere else, we were informed that the part Collins installed was faulty. We went back for a refund for the faulty part. The ladies explained that they had to work with NAPA first, before refunding me, and they would call me back. OK, fine. So, now, I waited 8 days, and I still did not hear back from them. I went to see them, to inquire about the refund. We were told they were still waiting for NAPA to refund them, and can't refund me until NAPA refunds them. After we left, we called NAPA, and NAPA explained that they had already credited Collins for the faulty part. So Collins lied to our face. They HAD indeed already been credited by NAPA, but I still have not received a phone call or a refund.
I had to pay someone else to redo the very same job he was supposed to, and he refused to admit he messed up. I asked Rick why he didn't check the part before they installed it, and his words were, "We don't do that."
So, if you choose to still go here, expect them to not test new parts before installing them in your car. If you have issues with the work they do or the parts they installed for you, do not expect them to back up or guarantee their work. They will refuse to take care of you, and they refuse to admit when they messed up. They will argue and yell at you. They will pick a fight with you, they will gaslight you, and then call the cops on you and have you trespassed, when all you expected them to do was take care of you as a customer, and stand behind their work. NAPA has admitted the part was faulty. Why can't you admit you did us wrong. NAPA refunded them, but they still have yet to refund me....
Still waiting for your call Mallet.
PS: and I'm sure some snarky reply, pinning this all back on us will be had. *gaslighting*
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July 2024 by Just Jess
I stopped here in a quick emergency trying to get back home on a schedule. Two of the mechanics were on their lunch break and still came out to help and got me back on the road!! Literal angels!!
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June 2024 by Jonathan Wilbur Sr
Stopped by for a inspection on my’16 Challenger R/T Rick was there and I had no appointment but he fit me right in and his mechanic gave it the inspection and I was on my way in under a half hour. Thank you Rick and crew for getting me in and out quickly and being so friendly. I would definitely go back!
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May 2024 by Bernadette Harvell
Very pleasant and helpful! Great work on my car.
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May 2024 by Tommie Plourde
They did an outstanding job restoring my car from damage A5 star rating for the Collision department, At Collins Enterprises thanks so much for the repairs
