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December 2023 by Laura A.
My elderly mother went into the store today to purchase dog diapers. She normally buys them off Amazon, but was running low and thought she would patronize a local store instead. When she went in the price shocked her and she asked if it was accurate because it's about four times what she pays on Amazon. The store clerk stated "if you like supporting Asian communities then that's your prerogative". Apparently he thinks that things on Amazon are made in China but things sold in the store are not? Or maybe he has a beef with the Asian community? Whatever it was he was trying to say, it was rude and disrespectful and uncalled for. I've been in the store, a handful of times over the years, but that's the last they'll see of me or my family. Obviously, it will not put them out of business, but if they have store clerks that are this rude to everybody, they'll be driving more customers out. And honestly, chewy sent me a condolence card when my dog died. Pet quarters didn't. So screw it, no point in Shopping local if they don't care about you.
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August 2023 by Marcy Young
Will absolutely not recommend this company, they don’t honor the price tags they display, do better
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April 2023 by Kirstyn P.
I worked here for about 6 months and I loved it. Such a friendly environment and the job itself is great. I couldn't have imagined a better experience. Nick (Manager)and Stephanie are very well educated on the dog and cat foods and pet supplies. I learned a lot from my job here. I love this place and it will forever remain my favorite job. I strongly suggest shopping here or working here:)
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January 2023 by david barrett
Went to get my son a gift card for his dog a day not one associate working has been trained to sell them. Very disappointing
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January 2023 by Kyrstin Cote
The manager there that was working last night (1/3) was very knowledgeable and has a lot of great knowledge on pet foods and allergies.I do agree with a few other commenters, the building is shabby but I don't know that the business can change that on a lease much. I also think the meds section was lighter than I'd have liked.
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November 2022 by Kira Dube
Very friendly and knowledgeable staff, however extremely limited selection and some unprofessional practices.
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September 2022 by Alexandra Young
I didn't catch his name but he was super helpful and full of good information on cat food options. I didn't realize a brand that I thought was amazing wasn't really as good for my cats as I thought it would be. But now I know what and what not to get in the future. 5 star service:)
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June 2022 by Tim Crowley
The manager here knows his stuff hands down. I will continue to keep shopping here and would recommend others check it out.
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February 2022 by Jane Doeson
Went into pet quarters a while ago, With a friend of mine, who has a fear of snakes due to a tramatic experience as a child. The lady at the counter had a snake which freaked out my friend. The lady at the counter told my friend to "man up" which is not her place especially in a professional setting. I hope this was just a bad day for her. But i hope it never happens again. I will no longer support pet quarters in any location due to this. It was exstremely rude and uncalled for.
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November 2021 by michael dotson
Looking for fish. Only had 3 tanks. Other 12 was empty.
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October 2021 by Alex Moss
Went in hoping to find a 10 gallon tank for a betta fish. The tanks are low in stock, and right next to a rack of betta fish in tiny cups. Ironically, the betta cups are right next to beautiful aquariums holding anything but betta fish. Staff weren't wearing masks, either.
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October 2021 by John Roberts
Great help and pricing is fair.
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August 2021 by Marcus Rangel
Good experience. Friendly staff. Low on fish products.
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August 2021 by Victoria “Vie” Pettingill
Great, for a corporate chain store.
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May 2021 by Sue Piche
We went in to get a collar and leash for our newly adopted dog. He was pulling and kept darting in front of us on walks. The owner steered us to a particular collar, and I must say, it did the trick. Walks with our new pup are so much more enjoyable. Staff is very friendly and knowledgeable. Great experience.
