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November 2023 by Rebekah Brown
Staff at the Windham, ME location are always exceptionally helpful. I had a bag of recalled dog food that I returned but forgot to take a photo of the UPC code for poof of purchase. I called the store and a member of staff took and photo and texted it to me from their personal cell phone & wished my sick puppy a speedy recovery. Above and beyond for customer service!
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October 2023 by Rick L.
TSC really isnt my problem as much as Cannon Safes. TSC did not have a readily available customer service number to resolve a defective safe. I purchased the 81 long gun 10 handgun in August. Today I finally got into it. With an angle grinder and a sawzall . First complaint they sent a new keypad and told me to replace the battery. Asked for spare keys because there wasnt any. got a bunch of crickets. Thank you Cannon Safes for having such a crappy customer service . I will never buy one of your products. TSC you really need to drop them it is going to cost you.
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September 2023 by Hope Fitt
We tried to return a item bought at your store. And when Dani (some girl) came over she asked when did you buy it? I said 60 days ago. She said oh well I can't take it cuz we have a 30 day policy. I asked so if I would have said 30 you would have??? She was very rude, kept eye rolling and looking elsewhere then trying to help us. But all we did was only exchange want to exchange it for a different item in the store. It's not like I was looking for cash for an item I bought.
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July 2023 by Lori N.
If you don't really offer same day delivery, you shouldn't tell customers that you do. This pathetic excuse for a company prevented me from buying a desperately needed lawn mower somewhere else by lying to me and telling me that I would have it today. They took a really bad day and they managed to make it even worse. Instead of purchasing from them and paying extra to have it delivered today, I could've gone to a store, bought a lawn mower, found a way to get it home in my small car, assembled it and mowed my entire lawn by now. DO NOT BUY FROM THIS COMPANY. THEY CAN'T BE TRUSTED.
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July 2023 by Jon parsons
Closed propain filling station down early and I have raw food on grill thanks for not helping me out
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May 2023 by Jemari Jo
Windham, Maine location: I called this morning when the store opened to see if they had an item I need for animals arriving today. They guy who answered the phone said they had a couple bags in stock. My partner immediately drove 20 minutes out of his way and cancelled a meeting to pick it up and they had none. The checkout person said they had not sold any this morning in the half hour since they opened. I hate it when people lie and waste your time. Completely disrespectful. Scott at the Scarborough store would never do this to you, just FYI.
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April 2023 by Ned B.
Customer service is terrible. Most of the workers act like you're an inconvenience to them. They also lie about what's in stock and with my experiences with the exception of one person they're lazy and make it obvious that your business isn't wanted
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March 2023 by B
After purchasing a log splitter when it was about to be loaded on my truck the women working tells me the log splitter cost $1200 more than what I paid when I previously tore the price tag off of said machine and already went and paid for it in the store. I had to go in the store and get my money back because she would not give me the machine that I PAID for. Do not go here they will try to cheat you on things you’ve already bought.
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March 2023 by T X.
They keep deleting my review on google reviews, so I'm posting here to get the truth out. I went to the Windham store located at 496 Roosevelt Trail, Windham, ME 04062. I went there to go get a free tractor supply co tennis ball promotion they were offering. I picked up the ball from the dog toy section and when I got to the register the sales clerk told me he wasn't aware of this promotion so he had to ask his store manager, Sarah Herr, who was in the register behind him. I said that's fine. At first she said this promotion isn't until tomorrow (March 12, 2023), but I told her it was today (March 11, 2023) and said I had the promotional email. She then changed her story and said that it was only while supplies last and that they ran out (even though I got one from the dog toy section). Now, I would understand this if it was later on in the day, but it was around 8:30AM and the store opens at 8AM. My assumption is that she was hurt because she was wrong, so that's why she changed her story. See photo/promotional email I added as evidence.
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February 2023 by Caleb D
Friendly staff. The guy who assisted me knew his stuff, and helped point me in the right direction.
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November 2022 by Chrid Pelletier
I got there at 8:30 PM. They were closed sign says 9 PM.
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August 2022 by Dez Lachance
Katrina was really nice, she was quick to save me money seeing I had a bunch of dog bones, she told me about a sale they were having and it saved me a good amount of money. She was also helpful when it came to finding what I need.
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August 2022 by Eva Laserna Hodges
Went to tractor supply in WINDHAM on august 15 2022 at 2pm looking for some ducklings to add to our flock, literally EVERYONE who was working provided the worst customer service I’ve ever experienced in a hardware store. If I’m going to buy a dog gamn duck, I should have the right to PICK that duck. As of right now, I don’t ever plan on visiting or supporting tractor supply IN WINDHAM in any way.
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August 2022 by Jon LeRoyer
I was able to find exactly what I was looking for at this store. Shopped at another store for the same items but they were out of stock and not as helpful.
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August 2022 by FIREWITHIN76
Good price on some work clothes and had the things I needed.
