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December 2025 by Lady Hawk
If I could give -0 stars I would. I had a problem with my phone not charging at all. He sent my daughter a message asking to get into my account knowing full well that by declining this it would lock me out of my account for 48 hours. She declined it not knowing what it was and sure enough I got locked out. The lady at the corporate office in Auburn said it’s the most ignorant thing he could have done. So now instead of just one problem, I’ve got two.
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November 2025 by Anthony Alfiero
Jerry was patient and got me upgraded
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October 2025 by Marie Waterman
Had some credits on my account they helped me navigate that and now iam on the monthly plan paying with my credit card. Easy peezy
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September 2025 by Diana Sorensen
Cameron was extremely knowledgeable, efficient, definitely quick, friendly & available
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August 2025 by Chris Biggar
Great speedy service!
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August 2025 by Trevor Davis
Riley was efficient and helpful- thanks!
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August 2025 by Lisa Connell
Competent, knowledgeable and helpful even with elderly folks.
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July 2025 by R W
staff is competent. place is very busy.
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July 2025 by Ben
They sold me a screen protector I didn’t even drop the phone and two of the corners are shattered. It took less than 48 hours without a drop and the retail price for this was almost $70. straight robbery
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June 2025 by Salvatore Napoli
Great service and knowledgeable staff.
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June 2025 by Steven Evrard
Agent was able to address the issue with ease
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May 2025 by Michael Wells
Camron stayed late to get my phone set up correctly
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May 2025 by David Davis
Great store, every person there has helped us every time we go in & ask for help . Polite guys, & you can feel the atmosphere is inviting & liad back, the only problem me myself have (& the public is having) to sit in the steel chairs they are very uncomfortable to sit on & there is no back of the chair(s) to sit up straight, the body is always leaning forward or basically stay very uncomfortable for the time your in your store, not even little cushions to sit on, a multi billionaire dollar company, & they give their most important person(s) the most ridiculous chairs, seats, stools, what ever they call them. I think the problem is an appearance thing for the design of the store 🤔 but the public knows they are very very uncomfortable things to try seating in for a half hour, sometimes an hour. So that is my only complaint, BUT I know I speak for millions of other people, the people helping the public say they apologize to us all the time, ( for the company) it baffles me to have a billion dollar company & won't even take care of their most important person, (THE CUSTOMERS) I & others that I have talked about this issue already know that big corporation will not resolve this issue for the customers, that said, I need to take my little cushion from my car to sit on or have a little fishing stool in my trunk of my car, thanks for listening to my complaint, t.y. always VERIZON 😃
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April 2025 by JaneRich Brooks
Very good experience.
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April 2025 by Triston Libby
Very satisfied Definitely recommend anyone to go to this location
